#6 Verbena St South Green Heights Village Brgy. Putatan Muntinlupa City
CAREER OBJECTIVE:
Ambitious, practical, have a great sense of social responsibility, driven yet cautious. These are the things I chooses to embody as I pursue a challenging yet rewarding career that would deepen my field of expertise, absorb different cultures and work styles, learn and unlearn new business ethics, fast tracking my career growth while finding the best mentors in the industry. As I grow, I contribute to the greatest success of the firm I chooses to take my fist little step with
-Team Leader
-Quality Analyst
-Trainer
-Technical Support
-Account Specialist
-Information Technology
-Data Management
-Financial Advisor and Personal Financial Coach
Mobile: (+63) 9228834521
Email: [email protected]
CORE COMPETENCIES:
WILLIAM ALFRED G. BACANI
HIGHLIGHTS:
Graduated Diploma in Information Technology with citation of Outstanding Project Proposal and became the school’s Information Technology Society Chairperson. With more than 5 years professional experience, here are the following key competencies:
– Detail-Oriented, accurate, dependable and with an uncompromising work ethic
– Strong interpersonal skills, strives to understand company’s needs and provides good results -Information- based, multi- networked and cross cultured
-Flexible to new concepts & responsibilities and capable in managing different tasks concurrently – Fluent in Spoken and Written English
As a Financial Advisor and Personal Financial Coach
-Licensed in Variable Universal Life
-More than a year experience in conducting Personal Financial Coaching
-Experienced in Insurance and Investment Planning as a Financial Advisor
-Sales and after sales assistance to customers
-Business Development through Self Generated Leads -Active member of Pinoy Insurance Talk where we interact with people to be able to promote importance of Financial Wellness
As a Team Leader, QA, and Trainer
-Supervised ten people for more than four years handling the Team’s productivity and quality
-Meeting and providing weekly and monthly reports for the clients
-Mentored and guided employees ensuring all are well trained and capable of doing assigned task
-Demonstrated knowledge in the overall business operations as well as company’s mission, purpose goals and the ability to help employees successfully achieve them
As an IT/ Technical Support
-Utilized application proficiency in Microsoft Office (Word, Excel, PowerPoint) and Open Office.org 3.1 -Used knowledge in various programming languages such as Java, Visual Basic, PHP, and HTML
-Capable of accessing database in Microsoft Access and MySQL
-Knowledgeable in Computer Hardware Troubleshooting & Repair
-Knowledgeable in Windows and other Software Installation
-Basic knowledge in Network Troubleshooting

-Applied knowledge in doing several business letters and contracts specifically request letters, minutes of the meeting and contract of lease-Advance Knowledge in Analytics and Reporting
As Data and Report Analyst/ Account Specialist
-Prepares reports to be processed by gathering, sorting, organizing, and recording data, information, and documents
-Trained in Advance Excel and PPT

PROFESSIONAL EXPERIENCE:
 Data Encoder/Talent Acquisition Specialist EDI Staffbuilders International- Makati City June2010-September 2010
Major Role is generating new talented individuals that meets various clientele’s requirement
 Data encoding of job applicant’s information on a
Database
 Email Management for job applicants
 Reportorial Tasks which may be required
 IT Technical Staff
Bluecore PC Clinic-Caloocan City Manila September 2010- March 2011
-Gained further skills training by working in our Family Business
 Handles computer repair for Hardware and Software
 Handles Hardware & Software installation & upgrade
 Handles Network Troubleshooting
 IT Technical Support
PC Generation Enterprise- Ortigas Ave., Manila March 2011 – November 2011
-Major Role is both on the Hardware and Software
 Handles computer repair for Hardware and Software
 Handles Hardware & Software installation & upgrade
 Handles Network Troubleshooting
 Engaged in Computer Assembly ( Brand new & Used PC)
 Engaged in Computer Sales (CPU, LCD Monitor,
Peripherals, etc..)
 Perform Daily Peripherals & PC Parts Inventory
 Application Processor
AMDATEX Inc.- Cupang, Muntinlupa December 2011 – October 2012
-Major Role is meeting Standard Level of Agreement of Clientele
 Process management of mortgage application.
 Data and Information Management
 Reportorial Tasks that may be required
 Valuation Mgt System Tech Support Officer AMDATEX Inc.- Cupang, Muntinlupa November 2012 – May 2014
-Promoted from Application Processor to VMS Technical Support Officer
 Handles technical issues in VMS Site.
 Handles Inbound Call from Australia.
 Giving the client a good quality service by answering all
their inquiry with regards of technical issue.
 Handles Support Email.
 Helping the development team to fix the problem with
MySQL Database.
 Meets the Standard Level of Agreement what Client
gave us.
 Data and Information Management
 Reportorial Tasks that may be required
 Senior Account Specialist (Territory Lead) TeamSpan Asia Inc.- Alabang, Muntinlupa May 2014- December 2018
– Major Role is to Meets the Standard Level of Agreement
 Handles Outbound and Inbound call from all over the
United States.
 Updating the clients about the work order they’ve sent
to us.
 Calling the technician to get the repair details on what
was done.
 Emailing corporate office about the status of the repair
for their store.
 Giving client a good quality service.
 Training new Agents in the Team.
 Meets the Standard Level of Agreement what Client
gave us.
 Financial Advisor
Philam Life Insurance- Makati City
April 2018 – Present
 Provide financial planning support to clients
 Support investment professionals to cultivate client
relationships
 Prepare financial plans and check their accuracy
 Respond to prospective customer queries about
financial planning
 Assist in the development plans for the company
 Offer subject matter expertise to fellow Financial
Advisors
 Maintain awareness of latest legislative changes that
may affect financial planning

PERSONAL DETAILS:
Date of Birth: Place of Birth: Nationality: Civil Status: Religion: Height: Weight: Address: Mobile:
January 12, 1991 Manila
Filipino
Single
Roman Catholic
5’9
80kg
#6 Verbena St South Green Heights Village Brgy. Putatan Muntinlupa City (+63) 9228834521
EDUCATIONAL BACKGROUND:
Bachelor of Science in Information Technology
Tertiary:
STI College APRIL 2010
Mary Mother of God Parochial School
APRIL 2006
Primary:
Our Lady of the Abandoned Catholic School
APRIL 2002
Secondary:
CHARACTER REFFERENCE:
Ms. Kristine Villanueva
+639171791217
Mr. Gino Illustre
Operations Manager -TEAMSPAN +639989984467