YOLANDA M CAPISTRANO

#9H Rd 8 1st West Crame, San Juan City

Telephone No. (0927)-2604768   Email: [email protected]

CAREER OBJECTIVE

To grow into a well-rounded individual, excel in my career, and occupy a strategic position in an organization where I could contribute to the fulfillment of its goals through hard work, creativity, honesty and loyalty.

EMPLOYMENT RECORD

ARMED FORCES AND POLICE MUTUAL BENEFIT ASSOCIATION, INC.

Bonny Serrano Road corner EDSA, Quezon City

POSITIONS HELD                                                                 PRINCIPAL FUNCTIONS & RESPONSIBILITIES
Branch Operations Specialist

01 April 2016 to present

NCR Area
Area and Branch Operations Division

Sales and Operations Group

Prepares Weekly and Monthly Financial reports.

Prepares Letter of endorsement (IOM) of all communications

that needs action of approval.

Prepares communications related to the request of Branches

and Extension Offices operations for management approval.

Coordinates and follow-up matters concerning Branches and

Extension Offices operations with the concerned offices at

the Head, Office to obtain feedback to support the request

of Branches and Extension Offices.

Prepares letter request to conduct loan Caravan to all Branches

Of Service per request of the Caravan Team.

Reviews and checks outgoing documents for the Branches and

Extension Offices by validating transmittal documents to

avoid misrouting.

Receives and places telephone calls and route messages for

Head, NCRA.

Acts as custodian of the Office of the Head, NCRA’s supplies.

Monitors supplies consumption.

Performs other related functions that may be assigned by the

Superior from time to time.
Office Assistant, DS

March 2013 to March 2016

Office of Head, NOLA
Area and Branch Operations Division

Sales and Operations Group

Receives and validates the correctness of all request for

replenishments to include checking of its attachments from

the Branch Offices before preparation of Debits Advise to the

Banks.

Receives all Communications coming from Internal/External

contacts and endorse the same for information of Head, NOLA.

Prepares Letter of endorsement (IOM) of all communications

that needs action of approval.

Prepares letter request to conduct loan Caravan to all Branches

Of Service per request of the Caravan Team.

Consolidates all monthly reports coming from the branch Offices

for approval of Head, NOLA before submission to the office

of Head, ABOD.

Prepares the periodic PRA report of NOLA.
Prepares and consolidates the monthly summary of Expenses

per Branch office.

Performs other related functions that may be assigned by the

Superior from time to time.
POSITIONS HELD                                                                 PRINCIPAL FUNCTIONS & RESPONSIBILITIES
Planning Analyst

16 March 2000 to March 2013

Planning Section,
Corporate Planning Office (Corplan)
Office of the President

Prepares environmental appraisal report.

Prepares annual/ semi-annual PPRA Reports to the Secretary

of National Defense (SND).

Coordinates  PRA  accomplishment reports and prepares

analysis of significant deviations  from the targets and

come up with possible solutions and recommendations.

Coordinates and consolidates the adjustments/inputs of

management to update the company’s short, medium-

term and long range plans.

Drafts the President’s Report for AFPMBAI’s Annual Report.

Drafts speeches of the President for the company’’s anniversary

in coordination with Head, Corplan.

Prepares minutes of Board/ ExCom meetings.

Evaluates/analyzes data gathered by the Planning Researcher

and prepares the study.

Performs other related functions that may be assigned by the

Superior from time to time.

ARMED FORCES AND POLICE MUTUAL BENEFIT ASSOCIATION, INC.

Bonny Serrano Road corner EDSA, Quezon City

Billing & Monitoring Specialist II

14 December 1989 to 16 March 2000

Billing & Monitoring Section,

Billing & Collection Division (BCD)

Finance Group
Prepares regular billing for new loans.

Received and files all application forms of approved loans for

subsequent transmittal to the Armed Forces of the Phils.

(AFP) Finance Center.

Monitors first payment of loan amortization by cross-checking

billing list borrower’s account to determine delinquent

accounts and accounts already paid.

Prepares stoppage report/change deduction report.

Prepares and reports analysis of problem accounts.
 

FUTURELINK FUTURE PHILS,., INC.

17th Floor, Metrobank Plaza, Makati, Metro Manila

POSITIONS HELD                                                                 PRINCIPAL FUNCTIONS & RESPONSIBILITIES

Accounts Staff

03 August 1988 to 13 June 1989

Accepted order placed by Investment Consultants.

Recorded day to day business transaction.

Received and entertained business call.

Updated commodity prices.

Monitored clients accounts and open positions.

Processed orders in the ledger and computed if an order is a

settlement.

Prepared the performance record for the day with regards to

the remaining positions.

CAFÉ ELYSEE, INC.

SM North Edsa, Quezon City

Cashier

28 March 1987 to 02 August 1988

Responsible for money received and disbursement.

Collected and recorded payments.

Prepared Daily Cashier’s Report (DCR) on accomplishment

and progress of work.

Assisted in typing the menu cycle and schedule for the month.

Performed other related functions assigned by the supervisors.

SM SUPERMARKET, INC.

SM North Edsa, Quezon City

Cashier

26 September 1986 to February 1987

Responsible for money received and expended.

Collected and recorded payments.

EDUCATIONAL BACKGROUND

GRADUATE                         :   Pamantasan ng Lungsod ng Maynila (PLM)

Intrramuros, Manila; January 22, 1999

COURSE              :   Master in Business Administration (MBA)

Graduated

TERTIARY            :   Central Colleges of the Philippines (CCP)

#52 Aurora Boulevard, Quezon City;1982-1986

COURSE           :  Bachelor of Science in Business Administration (BSBA)

Graduated

SCHOLARSHIP              :  CCP – Full Scholar, 1984 1st Semester

– Half Scholar, 1985 1st Semester

HIGH SCHOOL                      :  Camp Crame High School, Quezon City; 1978-1982

ELEMENTARY                       :  Camp Crame Elementary School, Quezon City; 1972-1978

SKILLS & QUALIFICATIONS

Knowledgeable in Windows 95/98, 2000, Windows XP, MS Word, MS Excel, MS Powerpoint and Internet.

Self-motivated and career oriented individual who finds pleasure in accomplishing responsibilities assigned to me.

SEMINARS/TRAINING ATTENDED

Dealing with Difficult Times

AFPMBAI (Nov. 12, 2009)

Strategic Planning Workshop

AFPMBAI Oct. 19, 20 & 21, 2009)

Customer Relations for Organizational Productivity (CROP) Program

AFPMBAI

Effective Business Communication

AFPMBAI

Family Group Insurance Plan

AFPMBAI

Work Attitude & Value Formation Program

AFPMBAI

Basic Orientation Course

AFPMBAI

Motivation Workshop for Food Server

Café Elysee, Inc.

On-the-Job Training (OJT)

Bureau of Internal Revenue (BIR)

Region IV-B, Quezon City

PERSONAL DATA

Date of Birth                          :   March 21, 1966

Place of Birth                        :   Quezon City

Citizenship                            :   Filipino

Sex                                         :   Female

Religion                                 :   Roman Catholic

Civil Status                            :   Widowed

Name of Husband               :   Romel I Capistrano (Deceased)

CHARACTER REFERENCES
Mr Mario C Seriosa, Head, NCRA, ABOD, AFP MUTUAL BENEFIT ASSOCIATION, INC.

Bonny Serrano Road corner EDSA, Quezon City

Ms Teresita D Calaranan, Head, Finance Division, AFP MUTUAL BENEFIT ASSOCIATION, INC.

Bonny Serrano Road corner EDSA, Quezon City

Mr Ruben D Acleta, Head, Southern Luzon Area, AFP MUTUAL BENEFIT ASSOCIATION, INC.

Bonny Serrano Road corner EDSA, Quezon City

MGen Jose Maria G Solquillo AFP (Ret), Consultant, PHILIPPINE NATIONAL BANK

Macapagal Boulevard, Pasay City

__________________________________________________________________________________________

I hereby certify that the  above-mentioned  information are  true and  factual to the best of my knowledge and

belief.

YOLANDA M CAPISTRANO