YOUSSEF HANNA
Date of Birth : Deir El Kamar- Lebanon 17 October 1977
Nationality : Lebanese
Address : Beirut – Jal El Deeb
Telephone : 961-03-975079 / 961-04-715726
Email : [email protected]
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Professional Experience:

2004 – Present

BLOM BANK :

Compliance Officer (2015 – Present):

– Preventing, deterring and combating money laundering.

– Ensure an ongoing training of the staff and the participation of the officers responsible for operation control and for training in relevant seminars, workshops and lectures, so that they may keep abreast of money laundering-fighting methods.

– Report suspicious transactions to the Compliance Unit at Head Office

– Ensure that all necessary controls and communications are in place and are operating effectively to prevent money laundering.

– Ascertain the true identity of the branch permanent clients and that of the beneficial owner, when operations are carried out through proxies, through figureheads acting for individuals, institutions or companies, or through numbered accounts.

– Identify signals revealing the existence of money laundering operations, and set out the principles of due diligence that could detect suspicious operations.

– Use of World check and Calypso software to investgate about bank’s clients.

– Control individuals and corporates KYC’s.

Team Leader at Credit Card Department (Proceed Level
2012 – 2015) :

– Team of 5 persons investigates about the credit cards requests .

– As a team leader, my job was to recheck the investigations, study the requests, and give approval.

Supervisor at Customer Coordination Department
( 2009 – 2012) :

– As a supervisor over 10 persons at customer coordination department, my job was to take decision about rescheduling bad debts ( 3 and less unpaid bills )

Call center department ( 2006 – 2009 ):

– Take calls from customers, and help them by providing answers to their questions, and solutions to their problems.

Teller then Customer service operator at branch
( 2004 – 2006 )

Certificates:

• Advanced certificate in Anti-Money Laundering and Countering Terrorism Financing granted from THOMSON REUTERS

• Lebanese Financial Regulations granted from ESA Business School

• Certificate of completion / CSO (Customers Service Operator ) Operations granted from BLOM Bank.

• Business Correspondence Writing Course granted from the British Council.

Education:

2000 – 2004 American University Of Science and Technology (AUST)
Zahle – Lebanon
BS in Business administration

High School Oriental College
Zahle – Lebanon
Lebanese Bac – Experimental Sciences (ES).

Skills:

* Flexible, reliable and dependable hard-worker
* Computer literate with full knowledge of Microsoft Office software
* Team-Player with excellent communication skills
* Planning and organizing
* Motivated self-starter with a strong desire to learn.

Languages:

English, French and Arabic

Interests:

Sports: Hiking, cycling, swimming
Reading books
Chess