ZANNEDIE LYN D. VALDEZ
Mohammad bin Zayed
Mobile Number: +971543474089/+971522199194
Email: [email protected]
OBJECTIVE

• Seeking an office assistant position that demands strong data entry and accounting skills
• To show my skills and proven that I’m capable of doing any task that will give me which it shows to my profile that I have lots of different kinds of field because this is one of my vision to show my talent that I can be flexible

• Seeking a challenging position to drive realization of business targets with adept management of organizational diversity, while maintaining a firm focus on assured bottom line gains and distinguished company performance.

WORK EXPERIENCE
June 10,2014 – present Cash Handlers/Supporting admin
Royal Catering
Mussaffa Industrial Abu dhbai
PRESIDENTIAL PALACE

• Handling inventory and enter all media from register into the tally program
• Communicate customer requests to management
• Responsible for performing numerous clerical and administrative duties filing, entering data and arranging schedules on my team, to keep an office running smoothly.

• Maintain orderly appearance of register area and supplies stocked
• Any other tasks as assigned from time to time by any manager
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer
• Maintaining outstanding standards solid product knowledge and all other aspects of customer service
• Handling staff and coordinate with a proper standard
• Training some new staff to learn our product and procedure of our daily basis routine
• Supporting in admin if they’re loaded, doing filling, editing, checking emails and some assistance.

February 16, 2013 – March 18, 2014
Assistant Sales Representative
Cerona
Mactan, Cebu, Philippines
• Handle all the cash transaction and process credit card payments
• Entertaining different kinds of nationalities and Guide provide answers to customer’s queries
• Recommend merchandise based on individual requirements
• Providing training and assistance to new joined cashier/ staff
• Maintain monthly, weekly and daily report of transactions
• Contributes to team effort by accomplishing related results as needed

December 28, 2011 – June 25, 2012 Redemption Clerk
SM Savemore
Mandaue City, Cebu, Philippines

• Talks to customers to resolve complaints or problems about merchandise and stamps.
• May keep record of books redeemed, taxes collected, and merchandise distributed.
• Fills out order form to request merchandise from warehouse when items requested by customer are not in stock.
• Shows customer selection of merchandise in display catalog and aids customer to make selection of merchandise.
• Redeems books of trading stamps or coupons in exchange for merchandise and vacation trips
• Counts books and verifies number of coupons required for requested articles, and cancels books exchanged for merchandise, using canceling machine

May 1, 2011 – November 1, 2011 Visual Inspector
Metal Manufacturing Department
Muramoto Audio Visual Phils. Inc.
Mactan, Cebu, Philippines

• Perform visual inspection and quality control on assigned products.
• Recommend the reprocessing of low quality items.
• Documentation of inspection and tests conducted.
• Makes recommendations for corrective actions.
• Other duties as assigned

October 10, 2010 – December 28, 2010 Receptionist/front disk
Skin911 dermatology
Talamban Mandaue.
• managing guests book and issuing security passes
• giving information to visitors and answering their questions
• answering/forwarding calls and taking messages
• Demonstrated ability to deal with phone and email inquiries
• Answered all incoming calls and handled caller’s inquiries
• Booking clients in for appointments.
• Being at tentative to guests at all times
• Giving sales presentations to potential customers, explaining the benefits of our service.
• Taking cash and credit card payment from clients.
November 18, 2009 – February 25, 2010 Call Center Agent
Infohorizon
Ibabao Estancia
• Dealing with customer orders and advising about products and services,
• Support for customers to try and help them fix some problems
• Offering callers services such as counselling, welfare and benefits advice, legal information or help with careers
• collected customer feedback and made process changes to excess customer satisfaction goals
• built customer loyalty by placing follow up calls for customers who
• reported product issue
SKILLS AND EXPERTISE

• Quality-Customer Service oriented.
• Excellent verbal and written communication skills.
• Familiarity with using basic office equipment, such as copiers, fax machines, and scanners
• Trainable, reliable and good working attitude.
• Proficiency in Microsoft Office, specifically Excel, Word, PowerPoint, and Outlook.
• Experience in Customer Service and Sales
• Strong and accurate data-entry skills
• Leadership, Team Building, Decision Making, Communication, and Time Management

EDUCATION ATTAINMENT
Certificate Essential Food Safety Certificate
Royal Catering LLC
Abu dhabi (UAE)
February 20,2020
Vocational: Food and Beverage Services
Global Power Skills, TESDA
Cebu, Philippines
October 2010
College: Associate in Computer Technology
University Of Cebu, Philippines
October 2009
Secondary: Consolacion National High School
Cebu, Phillipines
March 2009
PERSONAL DATA
Name : Zannedie Lyn D. Valdez
Age : 26 years old
Date of Birth : July 5, 1992
Status : Single
Visa Status : : Working Visa
CHARACTER REFERENCE
Raffy segura
Location manager
Emirates taste catering services
Mobile number +971569131043

Ms. Jessa Marie Basubas
Abu Dhabi Emirates Palace
Mobile Number: 0562677994

Mr. Jose Nelson Cortes
Dubai Aluminum Company Ltd. (Dubal)
Mobile Number: 0503401255