ZIANNE MAY PATNA
Ana Ros Village, Guzman St., Mandurriao | +639369543175 | [email protected]

Career Objective
I am an accounting graduate seeking a position in the field of business and accounting, where I can apply my knowledge and skills for continuous improvement. I am eager to develop my knowledge and experience in a more challenging role.

Key Skills
• Competent knowledge of MYOB and SAP from university
• Basic understanding of QuickBooks, Reckon, NetSuite, GluH and Xero, through internship
• Proficient computer skills including Excel, Word, Powerpoint, and Outlook
• Sound knowledge of Financial Statements gained while studying
• Excellent communication skills developed through various customer service roles
• Outstanding customer service skills, rapport building skills, and ability to work individually or within
a team, developed through working in the hospitality industry

Internship
• Virtunet – Accounting Assistant (Internship)
– Assisted with research, data entry, and recording and maintaining accurate and complete financial
records
– Assisted with daily invoicing and billing
– Maintained accounts receivable files and records
– Monitored of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc
• Australian Management and Education Services (Internship) Sep 2016 – Dec 2016
– Responsible for receiving and entering invoices and bills into Excel
– Liaised with relevant stakeholders to recover receipts and critical information to assess tax deductibility
– Demonstrated eye for detail through managing the monthly tracking of our physical inventory
– Developed flexibility by taking on additional tasks or projects to learn more about accounting and office
operations
• Land Bank of the Philippines – Accounting (Internship) Oct 2013 – Feb 2014
– Developed attention to detail by filing, segregation of hundreds of deposit and withdrawal slips daily
– Assisted my superiors with month end financial reports
–
Established flexibility by performing other administrative tasks as needed

Employment Experience
Catering Project (Sydney, Australia) – Food & Beverage Supervisor Feb 2018 – May 2019 Demonstrated excellent customer service skills by providing professional client service at all times Developed my time management skills by setting up and resetting specific conference & function rooms as directed
Communicated and liaised with team members, kitchen and other areas of operation
Set up buffets with food presentation standards and practices in mind, ensuring safe food handling per- formance
Clean up venue after event ends and assist with inventory, food storage and other closeout tasks Performed any other duties as directed within the scope of my skills and capabilities
Beer Deluxe – Sydney Domestic Airport – Food & Beverage Attendant Apr 2018 – Jun 2018 Took food and beverage orders and ensured that orders are communicated to the kitchen and bar
promptly and accurately
Set up, cleared and serviced tables after use to ensure that guests can be seated in a timely manner Performed any other duties as directed by the Restaurant & Bar Manager or other member of the management team
AMES GROUP (Sydney, Australia) – Office Clerk/Receptionist Jan 2017 – Dec 2017 Enthusiastically welcomed clients, answered calls/emails, and redirected calls
Responsible for organising bookkeeping records and issued invoices
Developed attention to detail by being in charge of the stock inventory of office supplies and ordered what is needed
Bodhi Restaurant Bar (Sydney, Australia) – Wait Staff/Host Nov 2016 – Jan 2018 Demonstrated excellent sales and customer service skills in a busy environment serving almost 200 people daily
Demonstrated effective multitasking by managing several things at once (took order, served food and drinks, cleared and set tables)
Communicated with customers to resolve complaints or ensure customer satisfaction
Ability to work in a team based environment and trained new waitresses

Personal Attributes Communication and interpersonal skills:
Good communication and interpersonal skills developed while working in different customer service roles
Time management skills and problem-solving skills:
Ability to work well under pressure to meet targets while serving a high volume of customers
Positive, enthusiastic, hardworking and eager to learn:
A fast leaner and have a positive can-do attitude
Strong-minded hard worker who has the ability to work individually or within a team

References
•Available upon request