CAREER ACHIEVEMENTS___________________________
Spearheaded the people integration effort for over 500 employees acquired from ATCO I-Tek in a span of less than 8 months in a volatile Alberta market through effective talent onboarding strategies, competitive compensation and benefits roll out, employee banding utilizing the Mercer evaluation framework, innovative change management and organizational development (OD) interventions.
2017 Wipro Global Best Community Initiative, 2016 Impetus Thought Leadership Award : White Paper
First Place Global Thought Leadership Award. Topic: Technology, alienation, work stress, personal issues, burn out and depression. Managing this interplay in the emerging IT work environment. 2016 Impetus Thought Leadership Award : White Paper Finalist, The changing dynamics of employee engagement in the digital age
2015 Wipro Global Catayst Award, 2015 Wipro Global Collaborator Award. Spearheaded the Top 100 Canada Employer & Diversity Award application for Toronto & Edmonton which won 2017 Top Toronto Employer.
Professional Overview_______________________________
Responsible for the conversion of business and training requirements into Cloud-Based Solutions. This includes design
and branding, hardware configuration, infrastructure components, security, communication mechanisms, control processes and audit ability. Successfully launched an HR Onesource Platform, Benefits Onesouce Platrform, Exception Pay Program, Rewards & Recognition Program, Career Tracks, Training & Development Platform and Referral site. Solutions saved the Company over $500,000 in one year alone with unprecedented and sustained success enabling global collaboration and increasing reporting accuracy from 60% to 98.9% in a quarter.
Integration & Project Lead (pan Canada). Activities include aligning corporate polices, critical talent management, alignment of career grades, recruitment process and set up, employee benefit set up and communication, and creating an engagement framework. Worked with senior management (locally and internationally) to initiate a heterogeneous system migration from Oracle E-Business to SAP, ADP Payroll and to myWipro. Saved over 2500 manpower hours in one year through enhanced performance, reduced fragmentation and self-serve options. Awarded the prestigious Wipro global Catalyst Award for this initiative. SAP/Oracle /HRIS lead.
Canada-wide Employee Engagement Champion. Increased participation in EE events by over 45% through social media communications including Yammer, cloud-based online Engagement Calendar, formalizing an Engagement and HSE Committee. Events include Corporate Challenge, First Book, Big Bike Heart & Stroke, Spirit of Wipro Run, Town Halls, Canada-Wide Newsletter and Leadership Speak. Innovative themed events like ‘Go Paperless’ saw a 61% reduction in paper utilization of 61% over 3 months.
Meet regularly with management to offer direction and support for inter-departmental projects and to confer on organizational goals, objectives and policies. Provide strategic direction to leadership in areas such as organizational structure, performance improvement plans or actions for bottom performers, absenteeism management, disability management, employee grievance handling and enhanced productivity. Advise leadership on Corrective Action Practices including PIP’s and disciplinary action and act as the lead on the resulting actionables.
Meet regularly with management to offer direction and support for inter-departmental projects and to confer on organizational goals, objectives and policies. Provide strategic direction to leadership in areas such as organizational structure, performance improvement plans or actions for bottom performers, absenteeism management, disability management, employee grievance handling and enhanced productivity. Advise leadership on Corrective Action Practices including PIP’s and disciplinary action and act as the lead on the resulting actionables.
Spearhead resource management and reallocation to different accounts within Wipro, contracting agreements and redeployment of resources to retain positions whenever possible. Work collaboratively with the Recruitment team to recruit and identify best fit internal/external top talent for the organization.
Anticipate and plan for future talent capability needs by analyzing and interpreting workforce information and executing systematic talent review planning and succession mapping exercises. Anchor the Meet Your People initiative (MYPP) entailing a series of employee one-on-ones, skip manager feedback and new manager assimilation sessions. Partner with various leadership to resolve complex HR issues as they arise and provide coaching where required to ensure a positive outcome.
Skill Overview: Collaborative leadership style demonstrating coaching and mentoring abilities, Demonstrated ability and extensive experience providing sound advice and counsel to senior management,
Strategic focus, Execution excellence, Customer and client focused, Strong ability to develop and build relationships, Business and financial acumen, Strong analytical skills with the ability to apply data and metrics to support human capital strategies, measure results and business impact, strong project management skills, advanced computer skills
EDUCATION____________________________________
CHRP/CHRP Certified
CHRP Professional Dev. Board Member
Wipro Management Program
Wipro Certified Global Trainer
Bachelor of Arts U of A/Athabasca (GPA 3.92/4)
UA Elementary Education Diploma, Northern Lakes College (GPA 3.98/4)
CPP (Honors)
Prince2 Foundations (certified)
Lean Six Sigma, Payroll Compliance Lg (APA)
Wipro / ATCO I-Tek (Acquisition)
Senior Human Resources Business Partner, Generalist
A strategic HR professional with extensive experience in Human Resources, recruitment, benefits, total rewards, disability and payroll and compensation. Proven ability to build long-term strategic relationships and collaborate with senior management to recommend and implement strategies around organizational structure, headcount requirements, employee engagement, top talent retention strategies, performance management and leadership succession.
Manage HR processes for over 40 Canadian accounts including ATCO, SMART, GTAA, TD Bank, Exxon Mobile, Shell, Pitney Bowes, Levis, HP, BP, Johnson & Johnson and more. Closely aligned with the offshore/onshore global model. Proven success in partnering with business leaders to optimize organizational effectiveness with people efficiencies for a diverse portfolio across North America, Australia, the UK and India.
Regularly provide expertise and coaching for leaders in all areas of Human Resources including employee relations, career paths, compensation, pension, benefits and disability, performance management, selection and retention, and training and development. Hands on coaching and mentoring of HR Advisors to ensure consistent application of human resource policies and practices; and to develop skills, leadership and core competencies, and the ability to assume roles of increasing responsibility.
Oversee offshore payroll processing and benefit/WCB administration. Developed SOPS for role requirements and SLAs to set expectations. Regularly work with management team, Sun Life, offshore resources and employees across Canada to manage the entire disability and payroll processes. Actively support HR strategies, and counsel managers through investigations and performance management.
Regularly Partner with divisional leadership teams & SPOCs to provide strategic and consultative training plans to the organization. Extensive skill in areas such as advanced communication and presentation skills, job and training profile development, job evaluation and career mapping, employee attraction and retention, training and development, succession planning, and organizational development and effectiveness. Rolled out PM, PgM, Architect, Techno Functional, role-based and quality training for Wipro employees across Canada, US and Australia.
Develops a strong understanding and appreciation of the company’s organizational structure, corporate culture and business objectives in order to develop and implement HR programs and processes that are aligned with and sensitive to the corporation’s organizational values and objectives. Proactively consult with, advise and support employees on all human resources related issues Interpret, explain and update geo-specific policies, procedures, and relevant legislation.
Regularly initiate advanced compensation and cost analysis including job bands by position, average job wage per band, band-wise compensation grids, salary analysis, MSI, STIP, Retention bonus and COLA. Responsible for succession planning and rationalization of performance curves. Advanced analytics capability. Strong mathematics and logic background.
Identify, generate and benchmark people related metrics that can be used to measure corporate performance, HR program success, or new requirements. Consult with Service Line HR managers regarding the annual merit pay and bonus planning practices, mass compensation processing and ad-hoc comp adjustments.
Assist in the preparation of annual departmental budget. Analyze and controls expenditures of department to conform to budgetary requirements. Responsible for maintaining expenditures and budgets to the extent authorized and has the responsibility for such areas as head count controls.