Twonna Dash
568 Lovejoy St. Apt. 204 Atlanta, Ga. 30313− 678-933-3719 – [email protected]

Objective
Ability to work for any airport or airline. Work alongside several airlines companies. I am very well knowledgeable of cargo with loading plains and also with city abbreviation codes. Experience with cash handling, food and beverage and also safety awareness.

Skills

Experience
Bartender Certificate
Customer Service Skills
Oral and Written Communication Skills
Team Player
Punctual
Quick Learner

Customer Service Representative
A.E.TC/DOA/ City of Atlanta
Atlanta, Ga.
September 2017 – present

I am the Frist point of contact when entering airport with assisting passengers with information about transportation, lodging and the location of various airlines; also redirecting customers due to construction. Personal engagement with passengers about needs, as well as multitasking.

Security Concierge/ Security Officer
Secure America, Atlanta, Ga.
March 2012 – January 2017

Control access when people are entering office building(s) and parking structures for tenants and visitors. Security surveillance via computer monitoring cameras that are responsible for accessing private property. Also responsible for quality customer care and service.

Crossing Guard (Seasonal)
Atlanta Public Safety Department, Atlanta, Ga.
November 2012 – May 2014

Ensuring the safety and wellbeing of elementary school students, crossing busy intersections in various weather conditions. Working with faculty and staff concerning students and their modes of transportation to and from school.

Bartender
Paschal Concession, Atlanta, Ga.
July 2009 – February 2011

Serving food and beverages for flight customers. Catered to customer needs in a accurate and timely manner.

• Education
  High School Diploma
  D.M. Therrell High, Atlanta, Ga.
  May 1985