568 Lovejoy St. Apt. 204 Atlanta, Ga. 30313− 678-933-3719 – [email protected]
Ability to work for any airport or airline. Work alongside several airlines companies. I am very well knowledgeable of cargo with loading plains and also with city abbreviation codes. Experience with cash handling, food and beverage and also safety awareness.
Customer Service Skills
Oral and Written Communication Skills
Customer Service Representative
A.E.TC/DOA/ City of Atlanta
September 2017 – present
I am the Frist point of contact when entering airport with assisting passengers with information about transportation, lodging and the location of various airlines; also redirecting customers due to construction. Personal engagement with passengers about needs, as well as multitasking.
Security Concierge/ Security Officer
Secure America, Atlanta, Ga.
March 2012 – January 2017
Control access when people are entering office building(s) and parking structures for tenants and visitors. Security surveillance via computer monitoring cameras that are responsible for accessing private property. Also responsible for quality customer care and service.
Crossing Guard (Seasonal)
Atlanta Public Safety Department, Atlanta, Ga.
November 2012 – May 2014
Ensuring the safety and wellbeing of elementary school students, crossing busy intersections in various weather conditions. Working with faculty and staff concerning students and their modes of transportation to and from school.
Paschal Concession, Atlanta, Ga.
July 2009 – February 2011
Serving food and beverages for flight customers. Catered to customer needs in a accurate and timely manner.