Francis B. Yumul IT Technical Support
PhilippinesFrancis B. Yumul
PERSONAL INFORMATION:
Date of Birth: 03 December, 1979
Sex: Male
Marital Status: Single
Nationality: Filipino
Height: 5’7”
Contact info:
Cell Phone#: 063-9323418734
EDUCATIONAL ATTAINMENT:
BS in Computer Engineering
(4yrs Under Graduate)
Secondary Draftsman
CERTIFICATION:
CompTIA IT Operations Specialist–CIOS
Compta A+
Comptia Network+
RECOGNITION & CERTIFICATES:
Spot Awards:
February 8, 2018
April 7, 2017
October 24, 2016
September 30,2016
September 2, 2016
Employee of the Quarter:
January 1-March 31, 2017
Safety Initiative Award of the Year:
January 1-December 31, 2012
Safety Initiative Award of the Quarter:
January 1-March 31, 2012
EMPLOYMENT EXPERIENCE:
Desktop Administrator April 2013 – March 2018
Diego Garcia, British Indian Territory
Main responsibility is to be the first and last defense of IT Department in responding a trouble call, on or off hours. Communicate with immediate concern personnel and IT Department. Communicate with Network/Systems administrator if needed and troubleshoot/repair with IT Technical Support.
Responsible for all repairs/troubleshooting of computer and network peripherals. Determines and diagnoses problems of computer components and network connections/devices and submits procurement of all IT related equipment (i.e. computer hardware). Prepares and maintains copy of all IT related Property Transfers Documents and Inventories. Install operating systems (Windows 98/XP/7/8/10), Windows server operator (2000, 2003, 2008, 2012 Server), software applications (MS Office 2000/2003/2007/2013/2016), and troubleshoot software/application problem. Also responsible for workstation backup. Assisting/act temporarily in absence of the Network/Systems Administrator.
Assists the Network/Systems administrator in maintaining servers and backups, within the active directory and group policy, and also in testing and deploying applications to workstation, Network and internet connection and to make sure that the data is kept secure. And also a reliever in the absence of network/systems administrator.
Assists other technician/repairman in troubleshooting/downloading data from machines (Chiller/air conditions, Batch Plant cement mixer, concreate tester, fire department’s equipment)
Maintain company IT equipment inventory, this includes the property tagging for new items, maintain property transfer’s documents, location/department/user of each equipment, storage for defective and list surveyed items.
ADP Technician
DG21 LLC, IT DEPARTMENT October 2009 to April 2013
Diego Garcia, British Indian Territory
Responsible for all repair of computer hardware and peripherals. Determines and diagnoses problems of computer components and network devices and submits procurement of all IT related equipment (i.e. computer hardware). Prepares and maintains copy of all IT related Property Transfers Documents and Inventories. Install operating systems (Windows 98/2000/XP/7 for Workstations/2000/2003 Server), software applications (MS Office 2000/2003/2007), and troubleshoot software application problem. Maintains a daily back up of all servers. And also responsible for administering and maintaining the Servers and various back-ups or member servers and assisting the Network Administrator.
Jr. ADP Technician
DG21 LLC, IT DEPARTMENT October 26, 2008 to 2009
Diego Garcia, British Indian Territory
Performed preventive and corrective maintenance of all computers equipment/peripheral. Performs supply operations such as material requisitioning, requisition status updates, receiving and issuance. Helps offload merchandise from transportation sources, checking total piece count against source documents. Verifies quantities of items received; inspects condition of merchandise received; compares merchandise with procurement specifications; annotates invoice/packing list in any discrepancy. Ensure all stocks are ready for issue; observes first in first out (FIFO) procedures in issuance. Conduct physical inventory counts of stocks monthly and ADP Equipment semi-annual. Performs other tasks as assigned
IT Technician (Trainee)
Dee Hwa Llong Foundation Medical center Jan. 04, 2008 to Jan. 15, 2008
Angeles City, Pampanga
My task is to become an overall technician, which deals with building phone lines, cables, computer and network maintenance, troubleshooting, and repair, encoding material’s database to be use by ward and linen replacement issuance, and etc…. and securing other Company/Hospital Equipment.
Telephone Technician (Trainee)
DatelCom Corporation December 03, 2007 to Jan. 03,2008
Samson Ville, Dau Mabalacat Pampanga
My task is to become a Phone Technician, which will be deals with phone line testing with our lineman in the field. And also a Computer Technician.
Computer Technician
DatelCom Café (DatelCom Corp.) May 29, 2007 to November 30,2007
Samson Ville, Dau Mabalacat Pampanga
To maintain the soft flow of the Cafe. Accept payment from customer, assists customers from their problem to their assign computer. Troubleshoot computers/network problems, and do daily maintenance.
SORTER
TIPCO Corp. August 2003 to January 2004
Bundagul, Mabalacat, Pampanga
Segregate paper products into different divisions for recycling.
Computer Service
Self-employed January 1999 to present
Madapdap, Mabalacat, Pampanga
As a freelancer, I was engaged in computer networking, hardware and software installation and troubleshooting and teach basic computer programs. This also allows me to do various computer jobs for students and professionals alike. (i.e. Logo/ID & other designing, etc.)
COMPUTER TECHNICIAN / OFFICE STAFF
Black Eagle General Merchandise June 1999 to August 2000
and Computer Services
Pandacaqui, Mexico, Pampanga
§I was tasked to assist customer with the problems they encounter while working on other computer, doing maintenance and inventory of computer units.
§As an office staff, I was designated to do receive payments from the clients, accomplish paper works related, to maintain the operation and to coordinate with various people (customer and supplier)
EDUCATION
System Plus College Foundation
System Plus Building, Miranda St. Angeles City, Pampanga
B.S. Computer Engineering (Under Graduate) 1996 – 2000
Don Honorio Ventura College of Arts and Trades
Bacolor, Pampanga
Secondary (Secondary Draftsman) 1992 – 1996
WORK SUMMARY
· 4.5 years in abroad as Desktop Administrator
· 5 years in abroad as Automated Data Processing Technician
· 8 years Freelancer (Computer Services)
· 2 years Other IT & Office Staff Experience
· Technical Support Skills:
o Hardware / Software troubleshooting
o Hardware / Software Installations
o Network Installations, Troubleshooting and Maintenance
o Systems Maintenance
IT/TECHNICAL SUPPORT SKILLS
Skills Years Proficiency
Windows OS (XP, 7, 8, 10 and other versions) 16 Intermediate
Computer/Network Hardware/Software 16 Intermediate
Troubleshooting
Computer Hardware/Software Installation 18 Above Intermediate
MS Office 18 Intermediate
Training and Seminars Attended
CISCO Certified Network Rivan School of Technology Inc. July 29 – August 26, 2018
Assosicate with Comptia A+ Boot Camp Training
Comptia Network+ Global Knowledge Management Center July 11-15, 2016
Building Energy Monitor Centerrra-Parsons Pacific, LLC October 2, 2016
Comptia A+ Global Knowledge Management Center September16-21, 2016
Fall Protection “At Risk Worker” Centerra-Parsons Pacific, LLC May 6, 2017
Diego Garcia, BIOT
Diego Garcia Final Governing G4S-Parsons Pacific, LLC/NAVFAC February 26, 2014
Standards (DGFGS) and General Environmental Awareness Training
Aviation ground Safety Diego Garcia, BIOT August 25, 2012
Personal Protective Equipment DG21, DG-BIOT April 25, 2012
Quality Management Representative DG21, DG-BIOT February 16, 2012
(Total Customer Satisfaction)
EMS Awareness Refresher Training DG21, DG-BIOT February 12, 2011
Quality Management Representative DG21, DG-BIOT November 23, 2011
(Keep on Track)
EMS Awareness DG21, DG-BIOT March 8, 2010
Digital Design (IC Configuration) Systems Plus Computer College October 18, 1999
Angeles City, Philippines
Oracle System Administration Systems Plus Computer College March 27, 1999
Angeles City, Philippines
Local Area Network Systems Plus Computer College November 7, 1998
Angeles City, Philippines
Certificate of Appreciation:
Dedication and Loyal Service DG21LLC, Diego Garcia, BIOT October 27, 2008 to
March 31, 2013
Excellence DG21LLC, Diego Garcia, BIOT December 15, 2012
Philippine Independence Day Council Diego Garcia, BIOT June 12, 2012
BSVE Program Manager DG21LLC, Diego Garcia, BIOT March 31, 2013