LOVELY JEAN LAURITO
Cogon, Maslog Danao City, Cebu

Email Address: [email protected]

Mobile No.: +639169702980

________________________________________________________________________

CAREER OBJECTIVES:

• To obtain a challenging post at your reputable institution that will utilize both my educational background and professional experience to contribute enthusiasm, dedication, good work ethic and to provide excellent opportunities for career development and personal growth.
QUALIFICATIONS:

o Substantial verbal and written communication skills.
o Excellent skills and knowledge in maintaining cleanliness requirements and personal hygiene standard.
o Dedicated and Hardworking Individual
o Capable to do work simultaneously at a time.
EDUCATIONAL BACKGROUND:

TERTIARY​​Cebu Technological  University-Danao Campus

​​​Sabang, Danao City, Cebu

​​​Bachelor in Science of Hospitality Management

​​​S.Y (2013-2014)

SECONDARY​​Compostela National High School

​​​Poblacion, Compostela Cebu

S.Y (2009-2010)

PRIMARY​​Maslog Elementary School

​​​Maslog, Danao City, Cebu

​​​S.Y (2005-2006)

WORK EXPERIENCE:

THE RESULTS COMPANIES

Mactan Newtown, Lapu-Lapu City Cebu 6015

July 16,2018-Present

Customer Service Representative

AL DANA CLUB

Al Dana, Doha Qatar P.O BOX 7995

Febuary 8, 2016 to March 30, 2018

Waitress

▪ Worked in Restaurant, Lounges, Outside Catering and Banquet.
▪ Take the guests orders and ensure that food and beverages orders are served to the required standard.
▪ Monitor dining rooms/ meeting rooms to ensure optimal guests experience.
▪ Answers customer inquiries.
▪ Work with individual servers to improve performance.
▪ Restock and replenish outlet inventory and supplies.
▪ Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet.
FIESTA BAY ASIAN SEAFOOD RESTAURANT

Punta Engano Mactan Lapu-Lapu City Cebu

August 1, 2014 to January 17, 2016

Service Associate/Senior Cashier

▪ Greeted guests upon entering the restaurant
▪ Delivered exceptional, friendly and good quality service.
▪ Skillfully anticipated and addressed guests service needs.
▪ Process guests bill or payments.
▪ Managed closing duties, including reconciliation of the cash drawers.
▪ Sending reports to the accounts department.
▪ Senior Cashier
On-the-Job- Trainee

SHANGRILA’s MACTAN RESORT & SPA

Punta Engano Mactan Lapu-Lapu City Cebu

November 8, 2013 to April 25, 2014

Under: Food & Beverage Department

▪ Assists customer with seating arrangement.
▪ Assisted guests with making menu choices in an informative and helpful fashion.
▪ Effectively communicated with the kitchen staff regarding customers’ allergies, dietary needs and other special requirements.
▪ Regularly checked on guests to ensure satisfaction with each food course and beverages.
▪ Routinely cleaned table linens, table settings, and glassware
CROWN REGENCY HOTEL & TOWERS

Osmena, Boulevard Cebu City

April 8,2013 to June 3, 2013

Under: Food & Beverage Department

▪ Stock serving stations or dining area with supplies.
▪ Assists host or hostess by answering phones to take reservation or to-go orders.
▪ Serve food and beverage.
▪ Cleaning and arranging dining areas.
Kitchen Department

▪ Prepare food items for the daily menu which includes chopping, sorting, washing and proper storing of food.
Housekeeping Department

▪ Perform cleaning duties, such as sweeping and mopping floors, vacuuming the carpet, taking out trash checking and cleaning the bathroom.
CERTIFICATES RECEIVED:

➢ EMPLOYEE of the MONTH​​​​​​October 2016
Al Dana Club

Al Dafna, Doha Qatar P.O Box 7995

➢ VARIOUS SEMINARS ATTENDED IN LINE WITH MY PROFESSION
PERSONAL DATA:

Age​​​​​: 24 years old

Date of Birth​​​​: November 19, 1994

Nationality​​​​: Filipino

REFERENCES:

Ms. Hager Amin

Assistant Catering Manager

Al Dana Club,Al Dafna, Doha Qatar PO Box 7995

+974 77965000

Mr. Alvin L. Cacho

Training Manager

Shangrila’s Mactan Resort & Spa

+63 9155288510

Mr. Joval A. Berbano

Service Leader

Scape Skydeck

+63 9333012058