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A.K.M SHAMSUL AREFIN Manager,Sales.

Gulshan,Dhaka.
Adobe Flash Animation and Front Page.Adobe Illustrator CS6Adobe InDesignAdobe Photoshop CS6Computer Skill: MS-OfficeFundamentalsOnline Marketing

Career Objective:
To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization/MNC with devotion and hard work.

Career Summary:
Highly focused and dedicated Retail Banking Executive with exceptional financial skills and a strong client satisfaction record. Adept at explaining complex fiscal principles and processes to a variety of professional and lay audiences in a clear and understandable manner. Excellent manager of both small and large teams of retail and banking staff using a cordial and professional approach.

Employment History:
1. Manager,Sales ( July 1, 2017 – Continuing)
Design Clanes
Company Location : Gulshan,Dhaka.
Department: Administration
Duties/Responsibilities:
Provide Customer services.
Maintaining accounts ledger services.
Relation maintain with financial organizations.
Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Prepare reports on account status.
Collaborate with sales team to identify and grow opportunities within territory.
Assist with challenging client requests or issue escalations as needed.
2. Senior Sales Executive ( March 25, 2014 – June 30, 2017)
Mercantile Bank Limited
Company Location : Motijheel,Dhaka.
Department: Retail Banking.
Duties/Responsibilities:
Supervised implementation of banking center service and sales operations.
Met or exceeded monthly sales target on a regular basis.
Supervised service and sales staff.
Designed and proposed various banking market product plans.
Conducted risk evaluations for market and customer needs.
Provide account opening and related services.
Processing Fixed Deposits and DPS.
Communicate customers for peruse of various banking product.
Customer relation build-up.
Make an image of the branch so help the people looking for financial services and give them advice on how to manage their finances.
Maintain the coordination with the sales guidelines and standards across departments.
Work for the sales generation so will have to generate sales ideas and content and meet those targets.
Prepare the reports and news updates to clients and customers.
Provide latest offers for the promotion online and manage that.
3. Branch Sales and Services Officer ( February 1, 2008 – December 1, 2011)
BRAC Bank Ltd.
Company Location : Gulshan,Dhaka
Department: Retail Banking
Duties/Responsibilities:
Provide account opening and related services.
Processing Fixed Deposits and DPS.
Communicate customers for peruse of various banking product.
Customer relation build-up.
Make an image of the branch so help the people looking for financial services and give them advice on how to manage their finances.
Maintain the coordination with the sales guidelines and standards across departments.
Work for the sales generation so will have to generate sales ideas and content and meet those targets.
Prepare the reports and news updates to clients and customers.

Education

2006-2007 M.Com(Management) at National University