ABDUL BASIT SIDDIQUI

CONTACT DETAIL

Address           :    Madina View Building, House No. 327 2nd Floor C.P Berar Society Block 7/8

Dhoraji, Karachi-PAKISTAN

Contact           :     0332-2992975, 0331-0236302

Email               :    [email protected]

OBJECTIVE: Seeking a challenging position in a reputable Organization that could provide career growth and learning opportunities and to contribute in the growth of Organization.

EXPERIENCE:

Ø  From July 01, 2014 to Aug 10, 2015.

Organization                   :   Sister Companies.

Uniteam (pvt) ltd

United marine surveyors (pvt) ltd

Maritech management (pvt) ltd

Designation                  :      AC Technician

Brief Job Description:

ü  Conduct maintenance check for air-con, heaters and coolers.

ü  Install Air-con and heaters.

ü  Repair damage and dysfunctional air-con, heaters and coolers.

ü  Check its functions and status.

ü  Fix and check back age type and Split type.

ü  Change spare parts.

ü  Encode the reported damage of the air-con, heaters or cooler.

ü  Check the major parts (i.e. Freon).

ü  Conduct daily routine for inspections.

.

From Sep 01, 2015 to Oct 10, 2017.

Organization                   :   WARIS HOTEL Karachi – PAKISTAN

Designation                     :  Retail Cashier or in a similar role in sales

Brief Job Description

ü  Work experience as a retail cashier or in a similar role in sales.

ü  Manage transactions with customers using cash registers.

ü  Scan goods and ensure pricing is accurate.

ü  Issue receipts, refunds, change or tickets.

ü  Collect payments whether in cash.

ü  Issue receipts, refunds, change or tickets.

ü  Resolve customer complaints, guide them and provide relevant information.

ü  Cross-sell products and introduce new ones.

ü  Greet customers when entering or leaving the store.

ü  Maintain clean and tidy checkout areas.

ü  Customer satisfaction-oriented.

ü  Handle merchandise returns and exchanges.

Ø  From Nov 01, 2017 to July 30, 2019

Organization                   :   Imtiaz Super Market PAKISTAN

Designation                    :   Customer Sales Representative

Brief Job Description:

ü  Ensure high levels of customer satisfaction through excellent sales service.

ü  Assess customers’ needs and provide assistance and information on product features.

ü  Welcome customers to the store and answer their queries

ü  Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

ü  Maintain in-stock and presentable condition assigned areas.

ü  Actively seek out customers in store.

ü  Remain knowledgeable on products offered and discuss available options.

ü  Cross sell products.

ü  Build productive trust relationships with customers.

ü  Comply with inventory control procedures.

ü  Establish, develop and maintain positive business and customer relationships.

From Aug 01, 2019 to till now

Organization                   :   Imtiaz Super Market PAKISTAN

Designation                     :   Customer Service Representative

Brief Job Description

ü  Deal directly with customers either by telephone.

ü  Respond promptly to customer inquiries.

ü  Handle and resolve customer complaints.

ü  Provide pricing and delivery information.

ü  Perform customer verifications.

ü  Record details of inquiries, comments and complaints.

ü  Provide feedback on the efficiency of the customer service process.

PERSONAL DETAILS

Father Name                   :           Khalid Ikram Siddiqui

Date of Birth                   :           07-Nov-1995

CNIC NO                        :           42501-1738697-1

Marital Status                 :           Single

Religion                          :           Islam

Nationality                      :           Pakistani

REFERENCES

Ø  Reference will be provided on request