ADA FAYE M. ANDAL
Blk 12 Lot 12 Marangya St. Maunlad Homes Subdivision, Brgy. Mojon
Malolos City Bulacan, Philippines 3000
[email protected]
+63 906 752 6013

OBJECTIVE

Seeking for a job or position where I can utilize my customer service skills while driving overall service and profitability.

EDUCATION

Tertiary Education

Bachelor of Science in Tourism Management
Bulacan State University
City of Malolos Bulacan
March 2013-June 2017

Secondary Education

Mary the Queen School of Malolos
City of Malolos Bulacan
June 2009-March 2013

Primary Education

Immaculate Conception School of Baliuag
City of Baliwag Bulacan
June 2003-March 2009

SEMINARS AND TRAININGS ATTENDED

21ST Century BulSU Professionals: Going Beyond Borders through Job Enhancement 2016
Valencia Hall, Bulacan State University, City of Malolos Bulacan
November 12, 2016

Bryce Inspired Careers: Hired Career Talk Road Show
Bulacan State University, City of Malolos Bulacan
March 4, 2016

Resort Management: Developing Skills towards Excellence in Tourism Industry
Valencia Hall, Bulacan State University, City of Malolos Bulacan
September 28, 2015

Tourism Forum: TIEZA & OJT (On Jobs and Tourism)
Bulacan State University, City of Malolos Bulacan
January 21, 2015

Federation of Accelerating Students of Tourism’s “Survivor Ilocos, the Amazing Race Adventure”
Bulacan State University, City of Malolos Bulacan
March 10, 2014

Tourism Skillympics 2014 themed “I am Filipino, I’m a Proud Bulakenyo”
Robinsons Place, City of Malolos Bulacan
February 4, 2014

JOB EXPERIENCES

WNS – United Airlines
Airline Reservation Agent (Customer Service Representative)
9th Floor, 1880 Building, Eastwood Avenue, Eastwood Cyberpark, Libis, Quezon City, 1110 Metro Manila
September 2018-Present

C3/CustomerContactChannels – Spirit Airlines
Airline Reservation Agent (Customer Service Representative)
3030 Rizal Drive West Corner 31st Street
Bonifacio Global City, Taguig City
October 2017-March 2018

Cebu Pacific Air
On the Job Trainee
Information Systems Department
NAIA Terminal 4, Domestic Road, Pasay City
February 2017-April 2017

SKILLS

Good Communication Skills
Time Management
Interpersonal Abilities
Multicultural Sensitivity
Positive Attitude
Willingness to Learn

PERSONAL INFORMATION

Date of Birth: January 14, 1997
Place of Birth: Baliwag, Bulacan
Age: 22
Height: 5’5”
Weight: 50 lbs
Civil Status: Single
Gender: Female
Nationality: Filipino

CHARACTER REFERENCE

Ms. Aimee Grace M. Madlangbayan, MPA
Instructor-College of Home Economics
Bulacan State University
+63 920 923 6149

Ms. Gennalyn L. Manuel
Instructor-College of Home Economics
Bulacan State University
+63 943 045 0322

Mr. Shane F. Velasco
Instructor-College of Social Science and Philosophy
Bulacan State University
+63 915 504 8246

I hereby certify that the above information are true and correct to the best of my knowledge.

ADA FAYE M. ANDAL
Applicant