Adessa Atienza Quality Engineer in Manufacturing
PhilippinesADESSA B. ATIENZA
Kaisahan Village Bagumbayan Tanauan City
09778144841
PROFESSIONAL SUMMARY
With almost 4 years of Quality Engineer and Customer Support representative professional with strong analytical skills and a broad range of quality service and products experience.
TECHNICAL SKILLS
MS Office
IPC 610 knowledge
QC Tools
WORK HISTORY
A. Quality Engineer/Customer Service Engineer
Acbel Polytech Philippines, Inc.
(Manufacturing Company of Adaptors, Servers, SPS, BBU and Power supply)
Carmelray II Industrial Park, Calamba City Laguna
May 2015-Present
Key Responsibilities
1. Provide leadership on championing departmental or cross-functional engineering initiatives.
2. Provides project directions, coaching and mentoring for engineering and technical team personnel.
3. Proactively investigates, identifies and implements best-in-class quality practices
4. Establish effective corrective action plans. Lead in implementation of quality assurance plans, process controls and CAPA designed to meet exceed internal and external requirements.
5. Acst as effective leader or team member in supporting quality disciplines, decisions and practices.
6. Applies sound, systematic problem –solving methodologies in identifying prioritizing communicating and resolving quality issues.
7. Review and approve product, process, software qualification and validation and other controls related documentation.
8. Develop product /process assurance plans, which include all required elements. Identify and implement effective process control systems to support the development qualification and on-going manufacturing of product to meet or exceed internal and external requirements.
9. Generate internal quality documentation such as quality plans, standard operating procedures and inspection procedures.
10. Participate in product review boards, identify non-conformance trend and develop technical investigation. Investigates and analyze customer/internal complaint.
11. Utilize standard statistical analysis problem solving techniques to determine product acceptance, evaluate process capabilities and assist manufacturing engineer and Process development engineering in setting drawing tolerances.
12. Support process optimization initiatives. Perform capability studies, Gage R&R,DOE (software product, process ,equipment, machine etc.)
13. Performs technical risk assessments and provide independent review and defined design reviews for process changes.
Duties and Responsibilities
1. Document QC checklist, SPI/Work instruction, pass/fail criteria based from customer /product specifications, engineering note and customer information and orient all affected QC personnel.
2. Coordinates quality issues and feedback to concern section eg. production ,process ,test eng ,IQC and MEE and assures effective execution on timely manner
3. Conduct periodic traceability verification on selected products
4. Interface with new product group before and during NPI stage and identify quality gates and techniques and adapt to FMEA as necessary
5. Perform FAI on NPI and ECO changes
6. Oversee and performs as necessary reliability test related to the product
7. Ensures queries and issues are addressed and responded to at soonest possible time (response time of 24 hrs).
8. Coordinates with internal team to attain lead time of 2/5/10 days for root cause analysis and corrective actions for customer issues
9. Generates reports a s required by customer for the facilitation of weekly telecons.
10. Identifies customer requirements for the facilitations of quality performance improvement.
11. Empower teammates to attain high degree of cooperation between internal team members.
12. Coordinates the FACA responses to particular departments for overseas customer complaints.
13. Responsible for the development, review and control of manufacturing standards.
14. Serves as a consultant to statistical process control (SPC) tools and techniques.
15. Ensures maintenance of required product and process quality.
16. Conducts regular and new product First Article Inspection (FAI)
17. Develop, conducts and evaluates quality training programs.
18. Applies, sound systematic problem solving methodologies in identifying, prioritizing communicating and resolving quality issues.
19. Performs internal audit for systems (QMS/EMS/HSPM).
20. Performs other assign task from time to time.
21. Participate in Supplier Quality Audit.
B. Quality Control Technician
Tonghsing Electronics (Phil’s.), Incorporated (THEPI)
(Manufacturing Company of Hybrid Assemblies)
Carmelray 1 Industrial Park Canlubang Calamba City
March 2013- January 2015
Key Responsibilities
1. Responsible for analysis of customer complaints and 8D preparation
2. Provide disposition and technical analysis on hold lots and product line failures
3. Collecting data and used in substantiate decision-making
4. Conducting Quality Audits
5. Creation, revision, and review of procedures, work instructions and specifications
6. Coordinate to team all internal and external issues encountered in line and feedback by customer
7. Addressing, summarizing and providing CA and PA of audit findings and issues
8. Analyze all products and non-conformance processes and evaluate all documents to ensure maintenance of optimal quality and prepare reports to evaluate performance.
9. Monitoring and examining each stage of production (IQA, SMT, FOL, and EOL).
10. Review of data and its SPC compliance
11. Delivered quality controls and enhancements to proactively address problems and improved product quality, manufacturing flow, customer satisfaction and bottom-line results
12. Knowledgeable in FMEA,Control plan,APQP and PPAP
Duties and Responsibilities
1. Liable for root cause analysis of return parts from customer
2. Conduct simulation trials along with process team to reproduce the failure for confirmation on the root cause
3. Provide and analyzed customer requested data
4. Recommending changes to a production process.
5. Participated in various meetings and discussions relating to the quality issue.
6. Checking that production methods meet relevant legislation.
7. Making sure that company employees follow documented procedures and standards.
8. Designed new and effective ways to improve the quality of the product
9. Prepare and submit reports as per company requirements (weekly and monthly reports)
10. Continual interface and communication with various personnel, including engineering, customer, management, QA and production staff.
11. Trained and performed orientations to QA and operators with regards to new process or instructions
B. Test Engineer/Failure Analysis (Internship/OJT)
Continental Temic Electronics (Phils) Inc
Light Industrial Science Park 2 Real Calamba City Laguna
March 2011-May 2011
Duties and Responsibilities
1. Performed checking and testing on product line failures
2. Coordinate to FA all possible cause of failures
3. Testing and analyzing response of product line failures
EDUCATION
2007-2012 Lyceum of the Philippines–Laguna
Bachelor of Science in Electronics Engineering
2003-2007 La Consolacion College-Tanauan
First Year High School – Fourth Year High School
1997-2003 Bagumbayan Elementary School
Elementary
ACHIEVEMENTS
ECE Board Passer
License No.52551
Nov 2012 – May 2015
PROFESSIONAL AFFILIATIONS
2012 – 2015 Institute of Electronics and Communications Engineers of the Philippines, Inc.
Member
2007 – 2012 Institute of Electronics and Communications Engineering LPU-Laguna Student Chapter
Member
2007 – 2012 Institute of Electronics and Communications Engineering LPU-Laguna Student Chapter
Member
CHARACTER REFERENCES
Haide Alarma
Quality Engineer
Cirteck Electronics Corporation
Techno Park Binan Laguna
Arnold Pangilinan
Product Quality Engineer
Acbel Polytech Philippines, Inc.
Carmelray II Calamba Laguna
I do hereby certify that the above information is true and accurate to the best of my knowledge and belief.
Adessa B. Atienza