Afshan Fathima Customer service

Dubai, sharjah,ajman

Curriculum Vitae

Afshan Fathima
Mobile: +91 99167 00220
Email: [email protected]

To become a successful professional and to work in an innovative and competitive environment so as to realize my potential and contribute to organization.
I would like to work for an organization that encourages entrepreneurship and rewards performance. I am looking forward to a career, which shall help me gain more knowledge and provide me with more information about different aspects of various functional areas in the company.

Academic Qualification

Pre University : Completed 2nd year in 2008. From St. Charles Pre University

Diploma : Completed diploma in aviation and hospitality and internship for one month at Bangalore International Airport in the year 2009. From AHA ( Air Hostess Academy ) ( certificate not issued due to shut down of the Institute. But other various documents such as payment slips, loan papers which was taken for the course. )

Advance Diploma : Completed advanced diploma in aviation and hospitality (specialty in ground staff handling) from Fledge Institute of aviation and hospitality, Bangalore. For 6 months in 2016.

Professional Details

Company Name: Dreamz Holidays Pvt. Ltd.
Dreamz holidays a registered travel agency based in the heart of Bangalore for service rendering to both business to consumers and business to business. Having a sister concern company in Saudi Arabia called Amazon holidays.
Period : 1st June 2009 to 31st May 2010
Designation : Travel sales executive & councell
Responsibilities: Coordination between various travel related companies and bookings of tickets, tour packages, etc.. For individual clients and companies at customized prices as individuals and business groups. Guiding people with the where abouts of various destinations and help them plan their trips.

Period. : 6th Octorber 2010 to 1st February 2011
Designation. : customer service
Responsiblities. : selling financial products like mutual funds, insurance products like life insurance medical insurance etc.
And worked for small expos’ as well. And have a Travel expo certificate where I have worked for swiss tourism.
Key Strengths
Good communication skills
Team player
Positive attitude and analytical skill

Soft Skills
Presentations and Public Speaking
Training & Facilitation
Event planning and co-ordination

Personal Details
Name : – Afshan Fathima
Gender : – Female
Father’s Name : – Kazi Adeeb Ali
Permanent Address : – # 23/162, M.m.road, Frazer town, Bangalore – 560005
Date of Birth : – 3rd November 1988
Passport : – Yes
Marital Status : – Married
Husband’s Name : – Mohammed Sami Ulla
Languages Known : – English, Hindi, Urdu
Hobbies : – Listening to Music, Reading and dancing
I hereby declare and confirm that the details filled in this C.V match with the details given in the original documents.

Date: – 23rd November 2016.
Place: – Bengaluru.

(Afshan Fathima).