· Excellent knowledge of Microsoft office Excel, Word, PowerPoint and Access.
· SPSS (Statistical Package for Social Science).
· Dimensions (IOM and TOM).
· QPS (Data Entry Software).
Client Service Manager
On Device Research UAE [May 2017 – Preseent]
· Supporting all aspects of the research project – from sign off to end deliverable to client.
· Questionnaire design and set up – including scripting and QC checking of survey scripts.
· Managing client expectations throughout the life of the research project
· Data analysis and tabulation – including the QC checking of final client deliverables (raw data and/or data tables).
· Ensuring that the project deliverables are on time, within budget and at the required level of quality.
`