Ailou Caballes Estepa
BS Hotel and Restaurant Management Graduate
Santiago, Bauang, La Union Philippines 2501
+63977-7311-420
[email protected]

Field of Work
Front Office
HR/Admin
Accounts Receivable
Food and Beverage Services
Housekeeping

Objective: To be part of growing industry that offers opportunity for an excellent career development.
Looking to bring in the knowledge I have acquired and develop the skills through hands-on exposure.
To become an asset to the company I will be working with.

Work Experience
HR/Admin Assistant
Aureo La Union
San Francisco City of San Fernando La Union, Philippines
February 23, 2019 – Present

Guest Service Associate/Front Officer
Aureo La Union
San Francisco City of San Fernando La Union, Philippines
June 23, 2016 – February 22, 2019

On the job training
Food and Beverage Services
Production Service
Purchasing
Baguio Country Club
Country Club Road, Baguio City, Philippines
November 9, 2015 – January 17, 2016 (600) hours

Cashier
Jollibee La Union I
City of San Fernando La Union
April 15, 2015- September 12, 2015

SKILLS
Knowledgeable in Computer
Knowledgeable in Property Management System(PMS) and Point of Sale(POS)
Knowledgeable in DTR payroll
Housekeeping
Food Serving and Table Setting
Napkin Folding
Table Skirting
Good Customer Service

EDUCATIONAL BACKGROUND

Tertiary
Date of Graduation March 2016 BS in Hotel and Restaurant Management
Catbangen, City of San Fernando, La Union

Secondary
Date of Graduation March 2012 Don Eulogio de Guzman Memorial National High School
Calumbaya, Bauang, La Union

Primary
Date of Graduation March 2008 Santiago Elementary School
Santiago, Bauang, La Union

SEMINARS and TRAININGS ATTENDED

January 21-23 2019 Customer ServiceTraining
Aureo La Union
San Francico, City of San Fernando La Union

October 29-30 2015 Basic Life Support Training for Lay Rescuers
DMMMSU-MLUC
Catbangen, City of San Fernando, La Union

August 15, 2014 Front office with Property Management System
Hotel on Wheels by ASTORIA

February 12, 2013 Hotel Familiarization
Manila Grand Opera Hotel
Sta. Cruz, Manila

July 16-22, 2013 48 Hours Training
Villa Marand Resort & Spa
Baccuit Sur, Bauang, La Union

July 22, 2012 Pizza Making
Pizza Hut
City of San Fernando, La Union

Certifications
National Certificate II Housekeeping
Issued on September 2013
Valid until September 2018

National Certificate II Food and Beverage Services
Issued on March 2015
Valid until March 2020

Personal Information

Nickname: Ailou
Date of Birth: October 24, 1996
Age: 22 years old
Gender: Female
Civil Status: Single
Nationality: Filipino
Weight: 50 kgs
Height: 4’10’’ ft.

Character References

PROF. ARLENE DEJOS
Chairperson, College of Arts and Management
DMMMSU-MLUC
Contact No.:09228853155

EDEL ANTONIO
Resort Manager
Aureo La Union
Contact No.: 09173121676/09064301230

RUBY DELA CRUZ
Accounts Receivable
Aureo La Union
Contact No.: 09772095035/09212119697

Ailou Caballes Estepa
Applicant