HR SHARED SERVICES ADVISOR • ARCADIS • AUGUST 2018-PRESENT

·         Provides HR Advisory service to the business, predominately by email advising on policy, procedures and best practice.

·         Ensures integrity of data, ensuring monthly analysis and zero error in data.

·         Deals with advanced queries relating to timesheets, absence and annual leave.

·         Assists with projects relating to any aspect of people management.

·         Delivers a high-quality shared service administration service to the organization.
Process offboarding of Middle East employees

HRS OPERATION SPECIALIST • HONEYWELL • AUGUST 2017-APRIL 2018

·         Investigate and resolve Tier 2 issues and inquiries resolution and ensure services are delivered at the define SLA’s.

·         Interact and co-ordinate with HR teams.

·         Demonstrating high level of accountability/ownership with the utmost send of urgency.

·         Escalation of issues that could not be resolved at Tier 2 to the TL of the team.

·         Use the escalation matrix to quickly and efficiently escalate issue.

·         Be part of huddles, team meetings and one on one as and when required.

·         Proactively communicate process updates to the team and ensure process documents / Standard Work Instructions/Process Maps are up to date.

·         Attend conference calls on the processes that are supported on the floor as and when appropriate.

·         Actively participate in team building activities on the floor and should be a role model.

·         Liaise with the COE’s for feedback on process improvements and drive continuous improvements through SDP / GB projects.

·         Be part of & drive HOS improvement work stream initiatives.

·         Create a positive customer experience in every interaction.

·         Escalate to higher Tier or Technology team on time, for issue resolution, which is out of scope.

·         Contribute to Kaizen culture by identifying opportunities to improve.

·         Adhere to prescribed Standardized Work and support in keeping the documentation up-to-date.

·         Adhere to prescribed Sales Force Standard Operating Procedures (SOP) and Critical to Quality (CTQ) elements.

·         Participate in activities, training programs and events related to Honeywell Operating System (HOS).

HR SPECIALIST • TASK US  • OCTOBER 2015-AUGUST 2017

·         Support and collaborate to all various HR units (Compensation and benefits, Employee Relation, Engagement and HRIS) and with other business units to address employee’s HR related concerns.

·         Roll Out HR Programs

·         Project Implementation Support

·         Conducts exit interviews, employee survey and FGDs.

·         Analyze exit interview summaries and attrition reports; provide recommendations to drive retention.

·         Assist with the design and implementation of HR systems and processes.

·         Develops, designs, builds, tests, implements, maintains and enhances HRIS tables, codes and security.

·         Collect and analyze critical program data for HR processes and programs, including creating reports and PeopleSoft queries.

·         Ensure high quality of any materials created by HR Technology & Programs through detailed reviews.

·         Recommend process/customer service improvements, innovative solutions, policy changes.

·         Maintaining data integrity in systems by running queries and analyzing data.

·         Monitoring eligibility for transfer, regularization and promotion of employees.

·         Develops and maintains applicable service agreements.

·         Post Hiring of new hires in the system.

·         Conducting New Employee Orientation.

·         Bank Enrollment for new hire employees.

·         Tagging of separated employees in the system.

·         Update Onboarding of new hires and Adhoc.

·         Runs scheduled reports and creates reports as needed.

HR STRATEGIST ASSISTANT/DMA • TRANSCOM WORLDWIDE • APRIL 2015-OCTOBER 2015

·         Assisting HR Strategist Manager for creating competitive benefits for the employees (Conducting benefit enrollment process).

·          Research best practice to enable best design of company policies.

·         Monitor employment legislation developments, assess the impact on the company and develop policies to maintain legal compliance.

·         Impact assess the equality and diversity impact of all HR policies.

·         To undertake other duties commensurate with the grade as requested by the Director of Human Resources.

·         Administering new employment assessments.

·         Preparing or updating employment records related to hiring, transferring, promoting, and terminating.

·         Assist with day to day operations of the HR functions and duties.

·         Ensuring new hire paperwork is completed and processed.

·         Coordinating with the Employee Relation Team with concerns in employees having case(s).

·         Assisting HR Compensation and Benefits team in receiving Pre-employment requirements of the employees as well as answering queries.

·         Auditing 201 for preparation in every clients auditing.

·         Submits employee data reports by assembling, preparing, and analyzing data.

·         POC for the e201 project.

·         Rank and file 201.

·         Tracking Active and Inactive employees.