ABOUT
Established myself as a result oriented HR Professional by designing and implementing multidimensional Human Resources development for the vulnerable, deprived & strategic and innovative HR professional who translates business vision into HR initiatives that improve performance, , profitability, growth, and employee engagement for upholding their quality of life as well as capacity building for sustainability on the basis of  9 years’ experience in Human Resources Development  and infectious disease control and 4 years’ experience in International Banking sector. Also have the ability to Sound in Human Resource Management (HRM), Human Resources Development (HRD), Strategic HR, Change Management & Organizational Development (OD), Organizational Behavior (OB), comprised of operations, recruitment & selection, HR compliance, performance management system, competency based employee development, compensation & benefit, change institutional diagnosis & capacity building & strategic business planning & execution in Bangladesh.

KEY COMPETENCIES
§   Strategic HR Management
§   Payroll Management
§   Employee & Management Relations & Diversity

§   Talent Acquisition

§   Change Management

§   HR Policy, Process & Systems Design.

§   Training & Development (TNA)

§   Performance Management System.

§   Job Analysis & Job Specification.

§   Organization Development.

§   Team building.

§   Problem solving.

§   Stress management and negotiations.

Disciplined and flexible problem-solving approach that balances business goals with employee & employer needs.

ACCOMPLISHMENTS

§   Reduced employee turnover by 20% through implementation of new incentive program and bonus implementation.

§   Participates on Benefits Open Enrollment team to ensure smooth transition into new plan year.

§   Formulation & revision of HR Policies & Procedure (HRPP) as a part of Organization Development.

§
Recruited highest 118 (senior level 9 person, Mid – level 27 & entry level 104 others) employees in 10 days in various departments & reduced the recruitment cost by 24% by employing better recruitment strategies.

§   Faced HR Audits 6 times and zero finding report two time.

PERSONAL INFORMATION

§   Date of Birth: 26 March, 1982                                                                                NID No: 2696406674562

EMPLOYMENT HISTORY

Assistant Manager HR & Administration

IRD Bangladesh

January, 2016 – Present
§  Direct personnel, in house HR policy related training & labor relations activities.

§  Advise managers on organizational policy matters and recommend needed changes.

§  Conduct TNA, prepare training calendar and organize training & development programs.

§  Conduct orientation to foster positive attitude toward organization objective.

§  Identify staff’s vacancies and recruit, interview and select applications.

§  Provides support to the managers and staff in understanding compensation policies and procedures.

§  Lead the development and implementation of frameworks for human resource planning, recruitment, selection,

§  induction, confirmation, promotion, separation, disciplinary and termination processes in line with project requirements.

§  Develop the HR Manual as per Bangladesh labor low.

§  Evaluate jobs for internal equity and external competitiveness against salary survey data and review.

§  Bangladesh benefits packages from time to time to ensure compliance with local laws and competitiveness with other international NGOs.

§  Supports the annual salary adjustment process, promotion and equity reviews for assigned group.

§  Analyze training needs in conjunction with Line Managers; plan & deliver training & orientation and coordinates all human resources training programs for employees.

§  Participate in discussion with NTP, NGO partners, USAID and other stakeholders to identify research needs and priorities and develop concept papers as needed.

MAJOR ACHIEVEMENT:

§   Led the recruitment & selection process throughout the project & completed this 31 staffs only 7 days.

§   Recruited highest 118 (senior level 9 person & 131 others) employees in a month in various departments & reduced the recruitment cost by 24% by employing better recruitment strategies.

§   Recognizing notable single achievements, or a series of achievements, related to benefits design and/or administration since the beginning of 2016.

§   Develop & Implement the Procurement policy, develop HR and admin policy of new organization.

§   Developing organization strategic HR support, Change Management, Recruitment, Compensation & Benefits, Training Budgets, forecast costs, Develop & enhance the organization’s talent management culture and evolve organization’s future leaders and key drivers.

HR & Administrative Officer

University Research Co., LLC (URC) – USAID TB CARE Project II

July, 2014 – December, 2015

§   Recruitment & selection processes as per annual HR plan including drafting job description, person specification, vacancy announcement, organizing tests and arrange the interviews;

§   Performance appraisal system which promotes and drives a results focused organization;

§   Maintain all HR files, including timesheets, CVs, reference cheering and other documents kept on file per URC and USAID requirements;

§   Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, experience certificates, salary certificates etc)

§   Assist admin and project staff in collection of quotations for procurement of goods and services for TB CARE II, when needed & Processing staff promotion and transfer as per USAID rules.

§   Prepare correspondence, memos, reports, presentations, and emails to local counterparts, donors or other related offices or agencies in relation to the office operations;

§   Maintain the all staff data base and also preserved the CV data base management also maintain personnel filing system and update personnel records for staff (paper and electronic);

§   Maintain leave plans and ensure that all staff comply with country office leave policies and guidelines;

§   Maintain petty cash of the project. This includes monitoring advances and adjustments periodically, especially monthly of both the head office and other projects;

§   Check vouchers and other financial documents related to expenditures in head office and the project office level, as well as maintaining a record of all the expenses made in the project;

§   Review vendor bills and entry all voucher to Quick Book including monthly reporting to HQ;

§   Remains updated regarding the service rule, labor laws and other regulatory requirements and maintain the compliance.

MAJOR ACHIEVEMENT:
§   Installed adapted software system for attendance & leave management by coordinating with vendors.

§   Implementing total rewards for 58 staffs & providing health & welfare benefits to 57 people.

§   Ensured 58 staff is aware on Performance Management System & provide guideline to managers/staff.

HR & Admin Officer

HYSAWA Fund Management
December, 2012 – July, 2014
§   Managing recruitments, planning & executing staff development & ensuring HR policy compliances;

§   Maintain of the personnel file and handling entire recruitment procedure job advertisement, review screening of application and finalize the process of appointment;

§   Assist line manager in disciplinary action management and grievance handling.

§   Manage all personnel of stuff and related administrative matters for smooth functioning of the office;

§   Prepare bills and vouchers as per financial procedure with the support from Admin Coordinator;

§   Have two direct reports office assistant and one direct report (Front Desk Officer) and direct report (5 Driver) handle at least one outsources cleaning and maintenance personnel at Country Office level.

§   Help the line manager to arrange various training programmer in order to capacity building of the Partners/ UPs in finance and administration by hiring the faculty/institution and outline the course content based on the need of the partner;

§   Releasing job post (bdjobs, relief web etc.), CV screening (long-list & short list), draft recruitment tests, prepare interviews, participate and conduct interviews, and prepare board summaries, Reference investigation, pre-employment medical, conditional offer, employment of contract.

§   Ensured all HR compliance e.g. interview process documentation, contract agreement, joining pack and ensure on boarding & collected others INGOs information for staffing and volunteer rate.

MAJOR ACHIEVEMENT:

§   Planning for 520 staffs, preparing job descriptions, Identify and coordinate with recruitment agencies, develop advertisement for different posts, Up load website & blogs, & publish advertisement.

§   On boarded 21 plus Volunteers for Public Health Engineering and Public Health Promotion.

§   Recruited and Selected 32 technical staffs Sr. Program Officer Public Health.

§   Facilitate and organize Induction Session for all new volunteers and staffs.

§   Coordination and opening a company registration from RGS within 32 days.

§   Faced HR Audits 6 times and zero finding report two time.

HR Relationship Associate

Standard Chartered Bank (SCB), Bangladesh Country Office
April, 2010- November, 2012
§   Ensure timely accurate and updated records are provided for feeding in to HR system upon completion all necessary tasks for recruitment, selection and other personnel management issue and Prepare and place all advertisements for recruitment;

§   Maintains Human Resource Information System records & Accommodate CB new joiner on boarding.

§   Organize and conduct training on company policies for new employees.

§   Take part in disciplining employees and termination processes.

§   Maintain employee database, Ensure the correct resignation date is reflected on PeopleSoft.

§   Ensure that employees are informed about the performance review process.

§   Arrange job interviews screening applicants, corresponding with applicants, verifying references of

§   Use HR management systems for entering and updating a variety of HR data including assistance in monitoring various deadlines (e.g. contract extension, contract expiration etc), ensuring compliance with the established deadlines and accuracy of HR data.

§   Working with the HR service delivery team to minimize the risk associated with Recruitment area;

§   Check eligibility for the promotion and issue promotion letter of Direct Contract.

§   End to end involvement in star of the month process of consumer banking where an employee is rewarded for outstanding performance every month.

MAJOR ACHIEVEMENT:

§   Ensuring proper disbursement of salary for 18000 employees in the company after calculating attendance & leave issues as per the policy of the company.

§   Managing PeopleSoft HR (GOLD) system A HR database for all (National, Global) staff) containing personal and other information.

§   Comprehensive working knowledge of HR procedures and processes for: on-boarding, staffing, compensation, benefits, HRIS, and employee relations.

§   Coordinate workforce planning and conduct regular review of workforce requirements at the Bangladesh Country Office

§   Liaise with the Regional HR Office, ARO on all life and medical insurance policies and ensure that these are in place at all times for all staff.

§   Support the implementation of HR strategic plans and initiatives in Bangladesh.

TRAINING
§   HR Management Corporation (HRMC)’ by Ms. Sutapa Bhattachrjee, Assistant Professor, IBA

§   Leadership Certificate in Managerial Communication’ by Saif. Noman Khan, Professors, IBA, DU

§   ‘HR Training’ by Parveen Sultana Huda, Managing Director, Renaissance Consultants Ltd.

EDUCATION
§   Pursuing EMBA in HRM from Independent University Bangladesh

§   PGD in HRM – Bangladesh institute of Management- Completed

§   MSS in Economics from National University Bangladesh in 2006 with 2nd class

§   BSS in Economics from National University Bangladesh in 2005 with 2nd class

LANGUAGE

Fluency in Bangla and English – Basic in Hindi and Urdu

COMPUTER KNOWLEDGE
Microsoft Office Spreadsheets PowerPoint Microsoft Access Email

Web and Social Skills

REFERENCES
Md. Munshi Kawsar Uz Zaman

Manager, Standard Chartered Bank (SCB)

Mobile: (+88) 01710 392395, Email: [email protected]

Hayder Ali Mia
Senior Manager – Finance & Administrative, University Research & Development (URC)

Mobile: (+88) 01755 550440, Email: [email protected]
Dr. Hamidah Hussain

Global Director, Interactive Research and Development

Mobile: (+92) 333 2467918, Email: [email protected]

CERTIFICATION
I certify that the above information is true, complete and correct to the best of my knowledge and belief.

(Signature)