Amal Hirole

75 Tandridge Crescent

Toronto, ON M9W 2N9

647-745-0868

[email protected]

Work Experience

Administrative Assistant, Toronto General Hospital, Toronto, ON                                   January 2015- April 2018

·       Assisted with the comprehensive outcomes management system procedure and reports by entering, organizing and maintaining data and inventory

·       Managed the student applicant referral process and waiting list, answering inquires via telephone and email

·       Established, organized, and maintained files, clinical records, and financial reports

·       Created memos, reports, spreadsheets, exhibits for presentations and applied basic administrative skills to perform standardized duties

Clinical Research Volunteer, St. Michael’s Health Centre, Toronto, ON                                      May 2018-present

·       Researching effects of TMAO-animal meat on health

·       Food record entry into the Esha food processor

·       Data entry into Microsoft access, Filing

·       Kitchen duties (emptying and loading the dishwasher, making breakfast for patients)

Revision Deputy Returning Officer, Elections Ontario, Toronto, ON                                      May 2018 – June 2018

·       Assisted with setting up, opening and closing of the voting area

·       Processed voters, issued ballots and administered declarations

·       Added voters and made changes to the voters’ list

Cashier, Shoppers Drug Mart, Toronto, ON                                                                   January 2017- December 2017

·       Maintaining customer service to a high degree, answering customer inquiries via person and phone

·       Prompt and accurate processing in checkout area

·       Merchandise, shelf and maintain designated areas

·       Ensure loss prevention systems and cleaning procedures are performed according to guidelines

Skills

·       Strong multitasking, fast-learner, fast-pace environment, punctual

·       Adept in clerical tasks: data entry, filing, scanning, faxing, telephone etiquette

·       Strong organizational skills, collaboration

·       Strong interpersonal skills, customer service

·       Strong aptitude in details and accuracy, typing speed: 45 wpm

·       Highly skillful in Microsoft Excel(spreadsheet/database), Word, PowerPoint, Publisher, Outlook, Office Suite

·       Inventory logs, mail distribution, financial reporting

Education

University of Toronto, Honors Bachelor in Science                                                             September 2014- June 2019

·       Global/Public Health, GPA:3.3

Volunteer Experience

Project Leader, Centre for Community Partnerships, University of Toronto                           April 2016- April 2017

·       Develop projects and train and lead teams of volunteers for Meals on Wheels program

·       Place orders for Hot and Frozen meals, receiving and sorting deliveries

·       Efficiently work with Dixon Hall Neighbourhood Services and staff in planning and development of projects

“3Rs” Community Ambassador, City of Toronto, Toronto, ON                                           August 2015 – May 2018

·       Created and organized community recycling events/clean-up days while attending ‘Community Environment Days’ (throughout Toronto) dedicated to mass neighborhood waste management

Divisional Manager and Technical Director, U of T Peer Tutoring Club                      November 2015- March 2017

·       Provide lower-year undergraduate students with academic support through individualized and group tutorial sessions, provide volunteer opportunities by selecting qualified tutors, provide valuable service to the U of T community, maintain website and update with resources

Volunteer, Canadian Blood Services, University of Toronto                                                               November 2015

·       Registered students for swab tests/blood typing tests, recruited students for blood donation sign-up, explained relevant information and answered student inquiries

Awards

·       Undergraduate Grant-University of Toronto                                                                                February 2018

·       First Aid and CPR C                                                                                                                 June 2017-June 2020

·       Accessibility for Ontarians with Disability (AODA) certification                                                        June 2017

·       Lieutenant Governor’s Community Volunteer Award                                                                         May 2015

·       WHMIS Training                                                                                                                              September 2014

·       Mir Family Scholarship, Madresatul Banaat Almuslimaat                                                                   June 2014

·       Bronze medal, Toronto Sci-Tech Fair                                                                                                       April 2014

·       Young Writers of Canada poem: published anthology                                                                 December 2013