Education

2013/2017 Bachelor Degree. Mass Communication at Cairo University

(Broadcast news analysts/ public relations specialists /write)

2005/2009 Bachelor degree. Social Work at Higher Institute of Social Work, Cairo

Family, child or school/ Public health/ Addictions and mental health

Experience

2017/till date admin executive at Hamed ali law firm, kuwit

 Maintain updated knowledge of rules, regulations and standards in the field and related matters of interest to the department
 Provide a professional administrative/secretarial service, routing callers and correspondences as necessary and taking initiative in drafting and finalizing replies where appropriate to ensure that all matters are dealt with efficiently and appropriately
 Provide a time management / diary service to ensure effective use of time and attendance at all meetings at the appointed times
 Perform manual record-keeping of different FID consumables, cross checking and other clerical tasks
 Make travel arrangements in a time-effective way, including arranging complex itineraries / venues, ensuring most effective use of time
 Arrange for meetings, including booking venue, ensuring all participants are aware of timing and adequate supplies of stationery are available
 Maintain records/files, replenish stationery and arrange service of office equipment to ensure effective functioning within the departmen
 Prepare and review of agreements, correspondences, notices, and letters related to the legal department whether in English or Arabic
 Review the legal documents, agreements, NDAs, letters, notices, and preparations of the legal reports.
 Manage the daily activities as well as the department’s lawsuits and preparing the required supporting documents
 Maintain an up-to-date database of lawsuits and their posting dates and also update the calendar of lawsuits using custom-built content management system
 Assist in managing the administration tasks for documents preparation, recording minutes and drafting correspondences and letters
 Assist a variety of tasks which include maintaining and organizing files, drafting documents and conducting legal research.
 Assist in documentation and receipt of official documents until filling them efficiently and properly.
 Conduct research on laws, legal articles, and regulations.
 Maintaining Diaries And Arranging Appointments
 Organize and present the information in the right manner
 Translating (Medical reports, English power Of Attorney From Out Side Kuwait ) ,
 Coordinate And Direct The Work Plan For Assigned Staff And Performs Other Duties As Assigned
 Compile and Present Relevant Data To The Firm Head Manager
 Managing Databases, (Both Hard Copy And Soft Copy)
 Implementing And Maintaining Procedures / Administrative Systems
 Handel Confidential Documents Ensuring They Remain Secure
 Prioritizing Workloads/ Maintain Absolute Confidentiality Of The Firm Records
 Monitor The Firm Supplies And Negotiate Terms With Suppliers To Ensure The Most Cost- Effective Orders
 Establish, Promote Office Legal Services Using Solid Arguments To Existing And Prospective Clients

liaising With Relevant Organizations And Clients
 Coordinating MailShots And Similar Publicity Tasks
 Logging Or Processing Bills Or Expenses
 Meetings And Greeting Clients Through Friendly Manners
 Keeping Maintenance For All Office PC.s And Hardware Equipment (E.g, Updates, Renewals Reporting, New Installations, Operating/Maintaining Printers, Scanners, Routers )
 Preparing Presentations/Brochures/Handouts
 Administrating Office Web Site( Upload Materials, Updating Content, Reporting Bugs)
 All Jobs Related To Reaching/ Communicating/Coordinating With Clients, Partners And Potential Clients
 Prepare On-Line Salary Transfer Application For The Staf Monthly Payroll
 Coordinate With The Paralegal About ( Judgments – Reports Of Forensic Medicine –etc.)
 Prepare And Process Applications Related To Work Permits, employee Visas, In Social Affairs As Well As Prepare On-Line Applications Of Immigrations In Compliance With Kuwait Laws And Relegation
 Complete Residence Formalities Such Medical Insurance For current And New Employees
 Update & Communicate All-New Laws Or Rules Issued By Government

2014/till date Executive Assistant /It Specialist/Police Researcher at Egyptian Ministry of Interior

 Provide Essential Support For The Minister Assistant, The Minister Assistant Office Manager
 All Jobs Related To Communicating/Coordinating With Other Sectors And Administrations
 Administrating Office Internal confidential
 Collecting Employee Related Data For The Ministry HR Department
 Managing Databases (Both Hard Copy And Soft Copy)And Filing Systems
 Reaching/Communicating/Coordinating With The Ministry & The Rest Of The Sectors
 Preparing financial statements, reports, memos, invoices letters, and other documents.
 Answering phones and routing calls to the correct person or taking messages.
 Handling basic bookkeeping tasks.
 Filing and retrieving corporate records, documents, and reports.
 Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.
 Helping prepare for meetings.
 Accurately recording minutes from meetings.
 Greeting visitors and deciding if they should be able to meet with executives.
 Using various software, including word processing, spreadsheets, databases, and presentation software.
 Reading and analyzing incoming memos, submissions, and distributing them as needed.
 Making travel arrangements for executives.
 Performing office duties that include ordering supplies and managing a records database.
 Experience as a virtual assistant.
 Opening, sorting and distributing incoming faxes, emails, and other correspondence.
 Provide general administrative support.

2012/2014 Office Administrator /HR Coordinator at Mootah Medical Co , Jeddah Saudi Arabia

 Prepare And Process Applications Related To Work Permits, employee Visas, In Social Affairs As Well As Prepare On-Line Applications Of Immigrations In Compliance With Saudi Laws And Reulgation
 Complete Residence Formalities Such Medical Insurance For current And New Employees
 Preparing and updating employment records related to hiring, transferring, promoting, and terminating
 Explaining human resources policies, procedures, laws, and standards to new and existing employees
 Ensuring new hire paperwork is completed and processed
 Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
 Addressing any employment relations issues, such as work complaints and harassment allegations
 Processing all personnel action forms and ensuring proper approval
 Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks

2011/2012 HR Coordinator at Saudi Binladin Group

 Assist with all internal and external HR related inquiries or requests
 Maintain both hard and digital copies of employees’ records
 Assist with the recruitment process by identifying candidates
 performing reference checks and issuing employment contracts
 Assist with performance management procedures.
 Schedule meetings, interviews, HR events and maintain agendas
 Coordinate training sessions and seminars.
 Perform orientations and update records of new staff
 Produce and submit reports on general HR activity.
 Assist with payroll and adhoc HR projects
 Support other assigned functions Keep up-to-date with the latest HR trends and best practice
 Keep up-to-date with the latest HR trends and best practice

2009/2010 loan officer at Barclays Bank Of Egypt

 Analyze applicants’ financial status, credit, and property evaluations to determine the feasibility of granting loans.
 Work with clients to identify their financial goals and to find ways of reaching those goals.
 Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information
 Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
 Review loan agreements to ensure that they are complete and accurate according to policy.
 Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
 Set credit policies, credit lines, procedures and standards in conjunction with senior managers.
 Stay abreast of new types of loans and other financial services and products to better meet customers’ needs.
 Review and update credit and loan files
 Submit applications to credit analysts for verification and recommendation.
 Compute payment schedules
 Market bank products to individuals and firms, promoting bank services that may meet customers’ needs.
 Negotiate payment arrangements with customers who have delinquent loans.
 Analyze potential loan markets and develop referral networks to locate prospects for loans.
 Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
 Supervise loan personnel
 Interview, hire and train new employees
 Provide special services such as investment banking for clients with more specialized needs

2009/2010 Customer Service Representative at Xceed Company / Du Emirates Account /Smart Village Egypt

 Managing incoming calls and customer service inquiries
 Generating sales leads that develop into new customers
 Identifying and assessing customers’ needs to achieve satisfaction
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/customer service team sales targets and call handling quotas
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 Keep records of customer interactions, process customer accounts, and file documents
 Follow communication procedures, guidelines, and policies
 Take the extra mile to engage customers