Amoy Powell

Wire Fence P. A, Trelawny
Cell phone: 1876 577-0468/423-7457 email: [email protected]

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Key skills
• Strong organizational skills
• Active listening skills
• Energetic work attitude
• Markdown/promotional procedures
• Customer service expert
• Telecommunication skills

Work experience
Advanced Call Center Technologies
August 8,2016 – current
Montego Bay Free Port St James

Customer Service Representative,
Stylist and Nail Technician
July 2012 to current
Callee’s Hair Care
Created new processes and systems for increasing customer service satisfaction. Expressed appreciation and invited customers to return to the salon.

On the job training Office administration level two
October 2015 to current
Albert town high school

National youth service
July 2015 to September
Albert Town High School

International certificate- customer service, 2015
Hecoin -Manchester Jamaica
Coursework in business, marketing and communication

High School Certificate, 2011
Albert Town High School – Trelawny, Jamaica
English language three
Foods & Nutrition three
Home Economics three
Human & Social Biology three
Information Technology three