ANALIZA PLANTILLA

Bachelor of Science in Hotel and Restaurant Management

Address: 1815 Road 14. Fabie Estate Paco Manila.

Mobile No. 09989593464

Email address: [email protected]

SSS NO. 33-7000005-4

TIN NO. 209-808-761-000

JOB OBJECTIVE

Seeking a position where I can utilize my skills, knowledge in inter acting people,  to work in highly  competitive atmosphere, and experience in customer relation to give good quality service  and enhance my ability that will lead to a better career.

EMPLOYMENT- CURRENT & PREVIOUS POSITIONS:

With DUTIES AND RESPONSIBILITY:

March 23, 2018 up to present HR ASSISTANT

FOURLINQ COMPANY INC.

2635 Lamayan Street Sta. Ana Manila.

Email Monitoring of applicants

Resume Screening and Initial Interview

Welcomes new employees to the organization by conducting orientation.

Provides payroll information by collecting time and attendance records.

Submits employee data reports by assembling, preparing, and analyzing data.

Maintains employee information by entering and updating employment and status-change data.

Provides secretarial support by entering, formatting, and printing information, organizing work, answering the telephone, relaying messages, monitoring office supplies.

Given Assistance to applicants, visitors, clients and all employees

for their request, inquiries etc.

Maintains employee confidence and protects operations by keeping human resource information confidential.

May 3, 2013 to October 30 2016 ACCOUNTING CLERK

ISIS CLUB DEVELOPMENT CORP.

Lower level. Traders Hotel Manila

3001 Roxas Boulevard, Pasay City.

Responsible to monitoring the running low stocks item and doing daily inventory to ensure timeless and completeness of delivery needs.

Filling important documents, receivables and all papers work need to file.

Answering telephone calls, receiving and sending fax and outgoing calls.

Facilitates use of operations data to evaluate performance, facilitate problem solving and prioritize   improvement   needs of the company.

Arranged Staff Schedule.

Work with the operational and bar-service team, utilize relationship and communicate co-workers to ensure the good unity. Treat them with respect, and will receive the same in return. While the responsibility of assuring great service, with team work it become easy and flowing.

July 2,2012 to May 14, 2013 RECEPTIONIST

AMAZONIA HOTEL

470 Sta.monica St. Cor M. H del Pilar Ermita, Manila.

Responsible to monitoring guest list, incoming and outgoing Guest.

Answering telephone calls, receiving and sending fax and outgoing calls.

Responsible to accommodate all guest, with managing customer relation activity and to meet guest satisfaction.

Responsible to answer all the guest question about their  concerned and  demands in a polite and generous manner, treat them with respect and  make sure. that I am not just a receptionist but I am well verse in the products so I can guide guest experience and sell.

July 2, 2009 to  Jan. 2011 FOOD ATTENDANT

Oasis Paco Park Hotel “ *** “

1032-34 Belen St. Paco Manila

Take the lead role AS FOOD ATTENDANT in selling F&B products/services to prospective suggestive selling of specialty of the house with managing Customer Relation activity within an assigned to meet guest satisfaction.

Responsible for taking the guests orders, keeping them organized, and timing the course of service for every guests. And also responsible to make sure that I am not just an order taker, but that I am well versed in the products so I can guide  guests experience and sell.

Feb. 2009 to July 2009 FOOD SERVER / CASHIER

Sizzlin’ Pepper Steak

Pacific Star Bldg. G.L Makati City.

Responsible to tally the items purchased by the customer, input the prices, provide a total  cost to the customer and calculate correct change.

Responsible for taking the guests orders, keeping them organized, and timing the course of service for every guests. And also responsible to make sure that I am not just an order taker, but that I am well versed in the products so I can guide  guests experience and sell.

Work closely with the operational and food-services teams, utilize relationships and communicate co-workers to ensure the good unity Treat them with respect, and  will receive the same in return. While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing.

Sept.- 2008 to Jan. 2009 FOOD ATTENDANT / CASHIER

Oasis Paco Park Hotel “ *** “

1032-34 Belen St., Paco, Manila.

Take the lead role AS FOOD ATTENDANT in selling F&B products/services to prospective suggestive selling of specialty of the house with managing Customer Relation activity within an assigned to meet guest satisfaction.

Responsible for taking the guests orders, keeping them organized, and timing the course of service for every guests. And also responsible to make sure that I am not just an order taker, but that I am well versed in the products so I can guide  guests experience and sell.

Nov.-2007 to Aug. -2008 JUNIOR MANAGER

Latin Cou-ta Entertainment Resto Bar

1830 Maria Orosa St. Malate, Manila

Facilitate  strategic service as food server  to assist guest and at the same time to help to rich the target sales everyday.

Oversees delivery services rendered by the plant and ensures timeliness and completeness of delivery.

Monitors daily sales and operations, labor hours and throw-away data.

Reviews product movements to identify product mix.

Facilitates use of operations data to evaluate performance, facilitate problem solving and prioritize   improvement   need.

TRAINING AND SEMINARS ATTENDED

September 13 2006 “Hospitality Ingenuity the

key to international Competitiveness”

Bldg. 7 Food Court

Emilio Aguinaldo College

July 26, 2006 “Meeting Challenges in the Business World”

Junior Achievement Philippines Inc.

Main Auditorium

Emilio Aguinaldo College

Nov. 2005 – March 2006 “Relative Hotel Exposure” House Keeping Department ( 180 hours)

Front Office Department ( 180 hours)

THE PEARL MANILA HOTEL

918 Gonzales St. Ermita Manila.

EDUCATIONAL ATTAINMENT

COLLEGE Bachelor of Science in Hotel and Restaurant Management

Emilio Aguinaldo College

4th year Under-Graduated

SECONDARY Manuel A. Roxas High School

Quirino, Paco Manila.

PRIMARY Fernando Maria Guerrero Elementary School

Pedro Gil Paco, Manila.

REFERENCES

Mrs. Evan C. Fajardo

Teacher

Manuel A. Roxas High School

Contact No: Loc. (02) 5629078 / 09186629209

Ms. Gilda O. Gabuyo

College Professor

MAPUA Institute of Technology

Contact No: 09299709458

Ms. Josephina P. Buenaobra

College Professor

Adamson University

Contact No: 09184483214

PERSONAL DETAILS

BIRTHDAY : May 14, 1983

BIRTHPLACE : Manila
SEX : Female

HEIGHT : 5’3

WEIGTH : 90 lbs.

CIVIL STATUS : Single

NATIONALITY : Filipino

RELIGION : Catholic

SKILL’S : Computer Literate, cooking, table setting

Language Spoken : Tagalog, English

FATHER’S NAME : Narciso M. Plantilla

OCCUPATION : Deceased

MOTHER’S NAME : Emilita V. Plantilla

OCCUPATION : House Wife

I herby certify that the above information is true and correct .

Certificate are follow.

Contact Person’s in Case of Emergency Ms. Analiza V. Plantilla

Mrs. Emilita V. Plantilla ( Mother) (02) 562-4646            Applicant

Mrs. Edesa P. Giba ( Sister) ( 02) 354-57-06