To Whom It May Concern,
Please accept this email as my application for the position pertaining to the Information Technology field.
I am a recent graduate of Carleton University obtaining a Bachelor’s Degree in Computer Networking as well as an Advanced Diploma in Networking Technology at Algonquin College. I am also a co-op student graduate at Sheridan College, Brampton in the Computer Engineering Technology Program. I have a specialty in Networking Technologies involving large scale networks with a certification from Cisco Systems. I also have a strong background in Computer Programming, Internet Working and Computer Engineering. I am also proficient in Word Processing, Spreadsheets, Presentations, and Photoshop CS5. I have designed, published, and still maintain a website for Wellness Martial Arts.
I have strong customer service, help desk, communication, and multi-tasking skills developed while working at the Legislative Assembly of Ontario, Carleton University, and Sheridan College. In addition, these skills were further enhanced while working toward a Cisco CCNA and CCNP certification at Carleton University. I am a Black Belt in Shotokan Karate and also teach, coach, and mentor adults and children.
I would appreciate the opportunity to work with your company and further enhance my experience within the Information Technology field. I have attached my resume for your perusal.
I look forward to hearing from you.
Sincerely,
Andrew Gujarati
Enc. Resume
Andrew Gujarati
180 York St. Unit 1004
Ottawa, ON K1N 1J6
(647) 567-7823
[email protected]
Career Objective
To obtain a challenging position that will enhance my education, experience and skills while becoming an asset to your company and enhancing an effective team environment.
Education
Ontario University Bachelor’s Degree September 2013 – June 2018
· Carleton University, Ottawa, ON
· Bachelor’s Degree in Information Technology – Networking
· Partner program with Cisco Systems for CCNA, CCNP Certification
Ontario College Advanced Diploma September 2013 – June 2018
· Algonquin College, Ottawa, ON
· Ontario College Advanced Diploma in Networking Technology
· Partner program with Cisco Systems for CCNA, CCNP Certification
Ontario College Advanced Diploma September 2009 – December 2012
· Sheridan College Institute of Technology and Advanced Learning, Brampton, ON
· Ontario College Advanced Diploma in Computer Engineering Technology
· Cooperative Education Experience in Computer Engineering Technology
Ontario Secondary School Diploma September 2005 – June 2009
· St. Marguerite D’Youville Secondary School, Brampton, ON
· Ontario Scholar
Work Experience
Classroom Support Technologist September 2014 – Present
Instructional Media Services, Carleton University
· Provide classroom support to faculty members requiring assistance on-site
· Assist students and faculty with equipment loans, equipment tutorials, and troubleshooting
· Assist faculty with on-site troubleshooting and problem solving for critical meetings and events
· Provide on-site IT support for major university events
Network Security and Helpdesk Analyst May 2015 – August 2016
Legislative Assembly of Ontario
· Implemented VPN solutions for constituent offices across Ontario through RSA SecurID
· Designed, developed, and maintained laboratory servers for software developers
· Provided first-line helpdesk support for Ontario Municipalities and Parliamentary Staff
· Provided software quality assurance and bug testing for in-house parliamentary software
· Tested and implemented parliamentary standards for software testing and quality assurance
· Assisted in Information Technology helpdesk for on-site support
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IT Service Desk and Second Line Technician May 2014 – September 2014 Regional Municipality of Halton, Oakville, ON
· Provided first line IT Support over the phone using remote management programs
· Assisted Second Line IT Technicians with on-site computer hardware repair and replacement
· Wiped top security hard drives with confidential government data for disposal of outdated hardware
· Managed HEAT ticketing system assigning tasks to appropriate departments
Laptop and Classroom Support Technologist (Co-op & Part Time) January 2011 – September 2012
Sheridan College Davis Campus, Brampton, ON
· Provide first and second line customer service to students, faculty and staff
· Provide classroom support to faculty members requiring assistance on-site
· Cleaning, imaging and updating inventory databases for laptops
· Assist students and faculty with user accounts, photo IDs and equipment loans
· Acted as weekend manager supervising part-time staff and responsibility for IT facility
Volunteer Experience
Webmaster, Web Development 2008 – Present July 2007 to Present
Wellness Martial Arts, Brampton, ON
· Design, maintain and update website regularly for clients
Skills
Computational Skills – Standard
· Advanced Programming in Java, C#, C++, Visual Basic, and SQL
· Advanced Web Programming in HTML, CSS, Javascript, Ajax, and PHP
· Proficient in Microsoft Office including Word, Excel, PowerPoint, Outlook, Access, Publisher, Project, SharePoint, FrontPage, and One Note
· Experience with Photoshop versions CS4, CS5, CS6
· Experience with IT Ticketing systems such as PeopleSoft Enterprise, HEAT, and FreshDesk
· Experience with Windows 95, 98, 2000, XP, Vista, 7, 8, 8.1, and 10 platforms
· Experience with Mac OS 10.6 Snow Leopard to 10.13 High Sierra platforms
· Experience with Linux based platforms including Ubuntu, ArchLinux, Mint, DSL, Fedora, and Kali
· Computer Maintenance including hardware, software and computational cleaning
Computational Skills – Networking (CCNA / CCNP Certified)
· Experience with large scale TCP/IP networks with a specialty in Cisco Systems Hardware
· Experience with large scale network security including Cisco Enterprise Architecture
· Experience with VPN technologies including RSA SecurID
· Experience with VLAN implementation including access port and trunk port design
· Experience with ODBC connections, Active Directory, and multiple remote desktop functions
Black Belt in Shotokan Karate 2003 to Present
Wellness Martial Arts, Brampton, ON
· Martial Arts Instructor
· Currently a 2nd Dan Black Belt
· Currently studying Shotokan, Jiu Jitsu, Muay Thai, Boxing, Wing Chun, and Tae Kwon Do