Angelica Gongon

Lot 8, Block 8, Amaia Escapes, Dagatan, Lipa City [email protected]/0997-540-4191
Objectives:

 To provide enough leadership in order to reach our main goal and to learn and develop my skills in the chosen career.

 To be a part of your fast growing company.

Personal Details:

 Birth date : October 31, 1990

 Birth Place : Nasugbu, Batangas

 Age : 28 years old

 Religious Views : Seventh-day Adventist

 Height : 5”ft

 Weight : 50kgs.

 Civil Status : Single

Work Experience:

 Masters Catering Services

May to October 2010

Service Crew

 Donna Fidere General Merchandise

November 2011 to May 2012

Marketing and Sales Counselor

 SPT Business Resource Inc.

Call Center Agent
July 2012

 WorkxCity Online Solutions

Site Researcher

Mobile Site Builder

September 2012 to January 2013

 Watsons Personal Care

Sales Clerk

March 2013 to May 2013

 Camel and Straw Media

Mobile Site Builder

May 2013 to October 2013

 Infinity Web Solutions

Virtual Assistant

November 2013 to December 2015

 Good Heart Marketing Inc Cashier/Finance Admin January 2016 to July 2016
Public Market Specialist

July 2016 to January 2017

 Alorica Philippines Inc.,

Customer Service Representative – Technical Support

January 2017 to July 2017

Customer Service Representative for Billing

July 2017 to December 2017

 Convergys
Advance Technical Support Tier 2.5

December 2017 to October 2018

 Teletech Philippines

Team Lead Mobile Assurance

November 2018 to present Educational Background: Tertiary
 Adventist University of the Philippines

Bachelor of Science in Commerce Major in Business Management Minor in Hotel
Restaurant Management

Batch 2007-2010

 AMA Computer College Lipa Campus

Bachelor of Science in Business Administration Major in Human Resource

Batch 2010-2012

Knowledge, Skills, and Abilities:

 Knowledge in Project Management or Feasibility Study

 Knowledge in Operations Management

 Knowledge in Up Selling and Cross Selling

 Knowledge in Sales and Marketing Management

 Knowledge in Banking and Credit Management

 Knowledge in Accounting Management

 Knowledge in Accounting Principle

 Knowledge in Social Media Marketing Strategies

 Knowledge in Advertising

 Mobile Site Building
 Site Researching

 Business Proposal Writing

 Business Letter Writing

 Search Engine Optimization

Seminars Attended:

 First Regional Marketing And Public Relation Congress

January 29, 2011

De La Salle Lipa Sentrum

 JobStreet.com Career Congress 2011

September 20, 2011

SMX Convention Center, Pasay City

 Second Regional Marketing And Public Relation Congress

December 10, 2011

De La Salle Lipa Sentrum

 Payroll System for the 21st Century

March 07, 2012

AMA Computer College Lipa City

 AMA Education System Career Fair

April 11, 2012

SMX Convention Center