ANGELINE DAE-ANNE E. FUENTES

Charity St., Peace Valley Lahug, Cebu City

09774034741

[email protected]

SKILLS AND ABILITIES:
·         English Proficient

·         Patient

·         Detail-oriented

·         Organization and Planning

·         High level of Energy

·         Self-motivated

·         Flexibility

·         Critical Thinking

EXPERIENCE
December 2015- Present
Senior Specialist, Consumer Online Technology Support, JPMorgan Chase & Co.

§  Accepts escalated and managerial calls and addresses customers unique needs as an empowered Supervisor

September 2014-2015
Quickbooks FMS Technical Support, Intuit, Convergys

§  Guides subscribers on handling  financial software issues

October 2013- September 2015
SupERD, Qualfon Philippines

§  Handling escalated calls for phone line subscribers.

EDUCATION ATTAINMENT
Tertiary Education

University of the Visayas- Main

Bachelor of Arts in Mass Communication

Sy.2012-2013

Secondary Education

University of the Visayas

Colon St., Cebu City

Sy.2008-2009

Elementary Education

University of the Visayas

Colon St., Cebu City

Sy.2007-2008

CHARACTER REFERENCES
 

Krisbee Bareng-Sanchez

Lahug Elementary School (teacher)

09772966557

Lyra Saavedra-Noel

COTS, JPMorgan Chase & Co

09219348359