ANGELO MARK D. ESTRELLA

San Pablo, Binalonan, Pangasinan, Philippine 2436
[email protected]
Phone: (+63) 995 – 773 – 7373

OBJECTIVE

To show and share to the company my capability and hardworking skills in a challenging environment as a Fruit Packer

KEY QUALIFICATIONS

 Able to handle effectively employees and staffs under my management
 Ability to device ways to increase production but and not affect the quality of work
 Proved my ability to handle multiple work loads assigned even under pressure
 Fluent in written and verbal English communication skills

SPECIAL SKILLS

– Fast Learner
– Able to work effectively in different types of working environment
– Can work over-time even under pressure
– Able to handle co-workers with different types of attitude
– Has a positive attitude towards work

TECHNICAL SKILLS

– Proficient with MS Office: ( Word, Excel and Power Point)
– Knowledgeable with Google Spreadsheet to create list and inventories

PROFFESIONAL EXPERIENCE

OPERATIONS MANAGER
Kenesis Business Solutions – Urdaneta City, Pangasinan, PH January 2015 – November 2018

– Checks invoices, presentations and employee reports from co- admin
– Conduct meetings with company clients and discuss goals to improve company production goal
– Always ensure a positive working environment

Work Accomplishments

– Achieved Employee of the Month – October 2015
– Trained newly hired employees whose efforts results employees working productively with positive working attitude
– Resignation rate of employees is at only 2%
– Promoted from Customer Service Representative to Product Specifics Trainer – May 2015
– Promoted from Product Specifics Trainer to Team Leader – December 2015
– Promoted from Team Leader to Operations Manager – May 2016

CUSTOMER CARE ASSOCIATE (COLLECTIONS)
Convergys Corporation Philippines – Manila, PH March 2012 – September 2014

– Provides quality customer service by giving the exact information they need from their debit or credit card
– Calls and gives notification to customers of their due to date to avoid penalties
– Receive and Collect payments via phone call

Work Accomplishments

– Received an award for having a perfect working attendance for 6 consecutive months
– Achieved Employee of the Month for the months of: November 2012, December 2012 and April 2013

BISCUIT PACKER
Nissin’s Corporation – Baguio City, PH May 2008 – April 2010

– Assigned in the biscuit cutting lane
– Transferred to the biscuit topping lane
– Transferred to the biscuit packing lane

Work Accomplishments

– Managed to work while studying

EDUCATION

College: University of Cordilleras
Course: Undergraduate of Information Technology Major in Web Programming
Years Attended: June 2007 – June 2008

ADDITIONAL INFROMATION

Date of Birth: May 25, 1986
Age: 32
Religion: Catholic

HOBBIES and INTERESTS:
 Playing Basketball
 Playing Mobile Games
 Reading Books
 Watching News, Documentaries and Movies
 Sketching tattoo designs

OTHERS
– Tattoo Artist since 2007 – Recent year

Character References:

Dr. Blaise Dela Cruz +639178634038
CEO/ PRESIDENT – Kenesis Business Solutions

Camille Bausa +639278536885 / +639977300950
Human Resource Department Head – Convergys Corporation

Maria Christina Madayag ++639154758689
Assistant Operations Manager – Nissin’s Company

I hereby declare all informations are true and up to date