Anita Verma Banking Vice PResident

LeadershipLeanPEOPLE MANAGEMENTProject ManagementSenior Banking Operations

Anita S. Verma

[email protected]


A challenging and rewarding Leadership position in a renowned firm where prior experience, personal ability, commitment to excellence, innovative ideas, and ethics would be of utmost value.


• Almost 9 years of experience in various roles in bank/financial institutions.

• Strong background in Leadership, Project Management and Process Re-Engineering

• Proven skills in People Management, Training and Fast paced learning

• Demonstrated ability to adapt and exceed in the agile environment

• Graduated as Magna Cum Laude for BSC Management Accounting

• Computer skills include: All Microsoft Applications, Vendor/Procurement Applications and other General Applications


Country Corporate Services’ Vendor Relation Manager & Receivables Unit Head –Vice President
Citibank, NA, Philippines (Aug. ‘17 – Present)

Vendor Relation Manager for the Banking Corporate Cash Management Services
Assigned to manage the most earning product of Corporate banking operations team including Client onboarding and check clearing team, while ensuring smooth relation between vendors, partner local banks, clients, business partners and Operations stakeholders.
Asia Leadership Development Program                                      (Aug.’15 –‘17)
(1)   Custody Operations: Account Maintenance Team Manager

Citibank India

To lead various strategic and regulatory initiatives for the unit to increase efficiency, ensuring quality control and compliance with various Citi policies and guidelines issued by local regulators.
Developing talent/OIC for the team
(2)   Global Anti-Money Laundering: Commercial Banking Analyst

Citibank India


Conducted Audit (Mock) for the Region, in preparation for the upcoming IA and identified significant process gaps and remediated accordingly.
Lead BSU Global CitiKYC tech issues Project and co-lead 2 OCC/Remediation projects.
Other launched Initiatives include Periodic attestation/knowledge check activity, Regional BSU QC Checklist and Robust Audit checklist.
(3)   Regional Consumer Business Risk & Control Team Officer

Citibank Singapore

Responsible for driving enhancements of the Regional branch controls database, metrics and reports; and Streamlined Regional Insurance Surveillance Process.
Spearheaded the RCCPM Version Update (Version 2.0)
Implementation, Country Corporate Receivables         (Aug. ‘14 – Jul. ‘15)
Citibank, NA, Philippines


Citi Star Awardee: Vendor Streamline Project leading to around $60M annual saves
Assigned to manage local and International top-tier ICG clients and Third Party Collection Vendors, while ensuring smooth relation between vendors, partner local banks, clients, ICG business and Citi OPs team.
Project Manager                                                           (Jan. ‘12 – Aug. ‘14)
Citibank, NA, Philippines

Consumer Smart Branch  – Branch Control OfficerManaged Central bank/Regulatory and Compliance Requirements, plus ensured breach-free zone in the branch
Launched Queue Management System (QMS) Dashboard  and lead Branch Lean Project
Handling escalations (in-person and call) and top-tier risk client portfolio
Corporate Branch – Cash OfficerManaged a group of (12) onsite/offsite tellers of Corporate Branch
Created MIS/FTE Efficiency Dashboard
Branch Forms Re-engineering leading to $3.4M saves annually
CitiPhone – MIS OfficerLead CPO Scorecard Enhancement and rollout
Sales Claims Process automation between CitiPhone (Inbound) and Telesales (Outbound) leading to 1 FTE Save from CitiPhone and multiple from Telesales
MIS Reports streamline leading to 1.7 FTE saves
Loan Operations – Project ManagerEstablished team to manage post RAINBOW migration errors
Initiated Data Engineering Project leading to $50M potential save
Launched Auto-SMS Process for Loan settlement
Event Content Analyst                                                  (Oct. ‘10 – Jan. ‘12)
Thomson Reuters, Philippines

Managed Portfolio of Southeast Asia Top Market Index Companies and managed Investment Banking Product’s Data Management by engaging with the CFO/Investor Relation heads of these top tier Companies.
Regional Star Performer awardee; and errorless performer for the whole stint.
Risk Analyst                                                                 (Jan. ‘10 – Jun. ‘10)
RiskMetrics ISS (Institutional Shareholder’s Services), Philippines

Provided consultation and decision analytics for the top index UK Company shareholders
Company/Board of directors’ profiling, financial data analysis and decision-making skills.
On the Job Training (OJT) – Audit team                        (200 hrs)
Philippine Savings Bank, Philippines

*  Best in Office Practice – 100% Rating


Bachelor of Science in Commerce: Major in Management Accounting

Concordia College (2005-2009)

Graduated as MAGNA CUM LAUDE
Student Leader of the Year
Other Awards: Dean’s Lister; Best in Management; Best in Commerce (2008 & 2009); Best Successful Achievement Club (SAC) member (2008); Science & Math Quiz bee champion; Extemporaneous Contest (1st runner-up); Poster making contest Champion

Leadership trainings; Train the Trainers; Escalation, AML and Fraud training among other Citi Mandated trainings
RCCPM Certification – Regional Consumer Banking Certification
APEX (Branch Banking Fundamental Training)
Phone Banking/Customer Service Training
CEAP-NCR (National Level Inter-School Religion Collaboration)

• Available Upon Request


I hereby certify that the above information is true and correct to the best of my knowledge.

Anita Sogy Verma