Apple Sernicula N/A
Manila, PhilippinesAPPLE M. SERNICULA
(CSE License No.: 13-190620-276)
#14B Topaz St., Green Park Village, Brgy. San Isidro, Cainta, Rizal
0966-943-7108
CAREER OBJECTIVES:
To obtain a job where I can grow, continue to learn, take on additional responsibilities, and contribute as much of value as I can.
PERSONAL INFORMATION:
Age : 22 y/0
Date of Birth : April 13, 1997
Place of Birth : Marikina City
Civil Status : Single
Nationality : Filipino
Mother’s Name: Baby Sheila M. Sernicula
Father’s Name : Elmer B. Sernicula
ACHIEVEMENTS:
· Civil Service Exam – Professional Level Passer (March 17, 2019)
· Leadership Excellence Awardee 2017
· Supreme Student Council – Study Grant Scholar Graduate
· Natatanging Mag-aaral sa Larangan ng Pamumuno 2014-2017
· 1st OPM Gawad Parangal – Natatanging OPMista 2017
· 2nd Placer, Poem Writing Contest 2015
· College of Business & Entrepreneurial Technology – Dean’s Lister 2015
· College of Business & Entrepreneurial Technology – Dean’s Lister 2013
WORK EXPERIENCE:
Unionbank of the Philippines
(January 06, 2020 – present)
31/F Unionbank of the Philippines Plaza, Meralco Ave., corner Onyx Road, Ortigas Center, Pasig City
Associate Customer Service Officer, Customer Engament Department
– Provide assistance to customers’ queries and complaints efficiently and effectively
– Provide excellent customer experience
– Provide an accurate and timely report of received calls
– Adhere to company’s and Bangko Sentral of the Philippines’ banking and finance policies and procedures
Megaworld Corporation (under Global One Integrated Business Services, Inc.)
(August 4, 2017 – January 03, 2020)
27/F Alliance Global Tower, 36th St. cor. 11th Ave., Uptown Bonifacio, Taguig City
Technical Assistant, Operations Audit & Process Communication Department
– Monitor and update hauler’s deposit balances.
– Facilitate scrap viewing, hauling and bidding.
– Prepares monthly audit report.
– Prepare Haul-out Agreement (hauler’s contract)
– Outsource haulers for Manila and VIZMIN Projects.
– Check the weekly haul-out schedule, site inspections and CCTV inspections.
– Prepare monthly performance and scrap disposal’s profit report.
– Monitor and update deliveries and transfers of items to Megaworld projects.
– Assist Logistics Team in their manpower, its payroll and daily schedule.
– Handle all concerns on Manila Warehouses;
o Receive and process incoming and outgoing of materials,
o Organize and optimize space utilization,
o Perform inventory controls and keep quality standards high for audits.
– Other admin tasks;
o Follow-up/update Requisition Slips’ status.
o Monitor the status for the new employees of the group to HR.
o Monitor Material Issuance Slip (MIS) / Purchase Requisition (PR) request.
o Document Filing
Shakey’s Asia Pizza Ventures Inc.
(November 2016 – April 2017)
AFP RSBS Industrial Park, East Service Road cor. C5, Taguig City
On-the-Job Trainee @ Human Resource-Organization Development Department (HR-OD)
League of Municipalities of the Philippines (LMP) General Assembly
Support Staff
– March 13-14, 2017 @ The Manila Hotel
– February 9-11, 2016 @ Marriott Grand Ballroom
o Assigned at the Registration Process of Mayors
o Did packaging of souvenirs/freebies
o Usherette / Assisting Mayors and their company
The Great Brazilian Madness
(Elro Retail Corporation)
(October 25-29, 2016)
Activity Center, Trinoma Mall
Selling & Support Staff
– Assigned at the cashier’s line
– Assist customers
– Did product inventory
– Served as a lookout
Dito Na U
(April – May 2015)
Metrowalk, Ortigas
– Did inventory & cashiering
– Sales encoder
– Preparing/Computing Payroll
EDUCATION:
Rizal Technological University
2013-2017 @ Mandaluyong City
Bachelor of Science in Business Administration major in Operations Management
Manggahan High School
2010-2013 @ Pasig City
Malanday National High School
2009-2010 @ Marikina City
Ampid I Elementary School
2009 @ San Mateo, Rizal
AFFILIATIONS:
College of Business & Entrepreneurial Technology-Alumni Association
– 2019-2021, PR & Publications Committee Chair
– 2017-2019, Membership Committee Chair
Supreme Student Council (2016-2017)
– Board Member – College of Business & Entrepreneurial Technology (CBET)
– Commissioner on Student Activities & Projects
College of Business & Entrepreneurial Technology-Student Council (2015-2016)
– Vice Chairperson to Chairperson-In-Charge
Junior Operations Management Association
– 2013-2014, Secretary
– 2014-2015, President
– 2015-2016, Student Consultant
Youth Movement for the Advancement of Reforms
2015-2016, National Organization
Treasurer
Operations Management Students Association of the Philippines Inc.
2016-2017, National Organization
Corporate Secretary
SKILLS:
Event Management Skill
Project Management Skill
Good Communication Skill
Record Management Skill
Leadership and Management Skill
Inventory, Warehousing & Logistics Management Skill
Computer Literate: Microsoft Word, Excel, PowerPoint
SEMINARS & OTHER ACTIVITIES:
· 1ST CBET Alumni Homecoming
· RTU Student Leaders Congress 2018
· Mr. & Ms. SSC Scholar 2018
· RTU Student Leaders Congress 2017
· 5th Philippine I-Transform Young Leaders Congress
· SSC Annual Team Building
· 2016 Student Leaders Gathering
· 2016 LMP General Assembly
· Operations Management ERA General Assembly
· 40th YMCA National Congress of Colleges: SYNERGY @40
· Youth 4 Mar Movement Day Camp
· Pilipinas 20/20 Vision
· What Matters Most? 4C: Choice, Conduct, Command Commitment
· Raising Young Leaders through Education of Heart
· JOMA Road Awakening
· Creating Connections: Building Bridges
· Consumer Awareness & Empowerment Seminar
· The 3Cs of Navigating Your Career
· Marketing: The Threshold of Success
· The 3Ps to Success: People, Passion & Purpose
· International Day of Peace (4 consecutive years)
· Taking the Leap Forward
CHARACTER REFERENCE:
*Available upon request
I hereby certify that all the information mentioned above are true and correct to the best of my knowledge, abilities and experience.