Lower Kitma, Marcos Highway
Baguio City , Philippines
CEL NO.: +639155958525
Email: [email protected]
[email protected]


To be employed in a Company in order to give and acquire knowledge and work experience. In return, to apply these knowledge and experience to the company I work for with full commitment, excellent service and loyalty.

Office Skills:

Telephone & Front Desk Reception, Customer Service, Filing, Database and Records Management, Executive and Administrative Support, Reports and Spread sheets, Complaint Handling, Data Entry (45 WPM)

Computer Skills:

Word, Excel, Premiere Spa, Spasoft, FMC, Microsoft Outlook, Opera & Power point.


Dec.2006 – Mar.2007 On the job trainingas Law Firm Secretary
Aliping, Dacayanan&Gayo Law Office
Unit N, 3rd floor, Puso ng Baguio Bldg.
Session Road, Baguio City Philippines

Sept. 2007 – October 2010 Receptionist
Grand Millennium Hotel Dubai
P.O Box 212422
Sheikh Zayed Road, Al Barsha
Dubai, UAE

Nov. 2010 – Nov. 2014 Receptionist
The Spa at The Address Dubai Mall
Dubai, UAE

Sept. 2018 – Present Sitel (billing account)
Governor Pack Road
Baguio City, Philippines


• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook.
• Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Maintains, balances and orders stocks, supplies and retails
• Staff scheduling
• End of day and Monthly Reports
• Monthly commission reports
• Attending to Guest booking inquiries via phone, emails and walk-ins.
• Coordinating with suppliers for orders and LPO’s
• Doing records of daily , monthly and yearly staff incentives
• Doing the daily, monthly and yearly budget and forecast


2002 – 2004 Computer Secretarial
2006 – 2007 Data Center College of the Philippines
Corner Sumulong, Bonifacio Street
Baguio City Philipines

1996 – 2000 Baguio City National Highschool
Governor Pack Road
Baguio City Philippines

1990 – 1996 Bakakeng Elementary School
Bakakeng New Site
Baguio City Philippines


• Front Line – Costumer Care Training
– Grand Millennium Hotel Dubai
– 15th of September 2008
• Values for Life
– The Address Dubai Mall Hotel
– 7th of July 2013
• BFA, CPR & AED for the community & Workplace
– International Business Consult
– 9th December 2013
• Glad I Could Help Training
– Grand Millennium Hotel Dubai
– 13th of October 2008
• Pre-Opening Certificate
– Grand Millennium Hotel Dubai
– March 2008
• Shape IN
– Finex Spa Solutions
– 1st of November 2009
• World Luxury Spa Awards 2013 (Kudos Card)
– The Address Dubai Mall Hotel


Data Center College Office Administration and Secretarial Society (OASS) member.


Age: 34
Birth day: April 19, 1983
Birth place: Baguio City Philippines
Nationality: Filipino
Height: 5’2”
Religion: Catholic