Objective
Seeking suitable position in Hospitality sector to contribute towards organizational success
and grow to a higher management level.
Synopsis
Highly accomplished Associate having pre-opening experience in Marriott Hotel Kochi.
Specialized in Multi cuisine Restaurant and Specialty Restaurant
 Provided high standards of Customer Services.
 Ensuring quality and service norms to achieve customer satisfaction
 Basic knowledge of food and beverages.
Core competencies
 Micros
 Customer relationship management
 Pre-opening Experience
 Inventory Control
Work Experience
 CROWNE PLAZA ,BENGALURU, INDIA
Worked in this international hotel franchise as trainee during my collage period as a part of
my internship, which was for a time period of six months.
 MARRIOTT HOTEL KOCHI, KERALA, INDIA
Joined as GSA on January 2015, where I was exposed to many situation which helped me in
understanding various departments of the industry. I served there till January 2016 completing my one year service.

 MY FLAVOURS RESTAURANT AND CATERS DUBAI L.L.C
Worked at Dubai in a restaurant chain as cashier and captain on April 14th 2016, and I
understand the various procedures to be done and to be maintain under the law of Dubai
municipality. I worked there till December 24th 2018.

Key deliverables:
 Perform all necessary tasks to service food & beverage according to the standard of
performance manual of the Luxury 5* hotel
 Consistently monitor quality of food & beverage being served
 Practice good customer relations and attend to customer complaints / queries satisfactorily.
 Responsible for maintaining hygiene and cleanliness standards in the outlet/service areas.
 Responsible for building thorough knowledge of food and beverage served in the restaurant.
 To be able to use micros and understand all features available.
 Responsible for proper charging and billing of guest consumption.
 Responsible for maintaining appropriate inventory and proper condition of equipment and
operating supplies.
Projects & Industrial Trainings
 Detailed Study on Cocktails and Mocktails in Crowne Plaza Bangalore.
 Industrial Training in Crowne Plaza Bengaluru India
Position: Industrial Trainee
Trainings and Seminars
 First Aid
 Fire Fighting
 Food, Safety & Hygiene
 Delivering on our promise
 Welcoming Guest Training
Professional Education
 Completed BHM CT from Oriental School of Hotel Management (2010-2014) affiliated to University of Calicut .
 Intermediate from State board Kerala in 2010.
 High School from State board Kerala in 2008.