Arianna Curatolo
[email protected] | 321.438.9882
Summary
Experienced professional with strong leadership and relationship-building skills. I am very detailed-oriented, committed and organized coworker. I am a team leader with any task I am given and I help my team to be successful.
Skills
Calm under pressure
Multitasking
Communication
Prioritizing
Organized
Dependability
Problem Solving
Maturity
Experience
Tommy Hilfiger
Orlando, FL
Sales Associate
July 2014- April 2015
At Tommy Hilfiger, I was responsible for checking customer out at the register. I also oversaw trying to up sale the bags that were behind the register. When not taking care of a customer, I had to bring back cloths that customers decided not to buy anymore. After some time, I was moved to supervisor of the fitting rooms. My responsibilities for that position was making sure the employees knew that only a certain amount of cloths were allowed in the fitting room and only one person per room. Also making sure all the cloths were put back out on the floor.
Bags Inc.
Orlando, FL
Valet Dispatcher
April 2015- present
As a valet dispatcher, I am responsible for all the valet car keys and inputting the newly parked cars into the valet system. I am also in charge of handing cash when guests wanted to pay their valet fee and when they wanted the charge to go to their rooms. Every so often, I have to count all the keys in the drawer to make sure no keys are missing. I am also the property trainer for my position. I have multiple people shadow me as I teach them the basics of the job.
Universal Orlando Resort
Orlando, FL
Attractions Attendant
October 2014- March 2018
As an attractions attendant, I was responsible for all guest safety and guest flow that comes through the building at Race through New York starring Jimmy Fallon. I answered various questions about the park and our ride while also operation my current position. For example, I would group 72 guests into a loading area and then we load them into the vehicle and do our safety checks for the seat belts.
Loews Hotels and Co.
Orlando, FL
Lobby Concierge (Loews Sapphire Falls Resort)
May 2018- Present
As a Lobby Concierge, I am in able to assist guests with their stay or for departures as in transportation, luggage services and boarding passes. I assist guest with any amenities they need to make their stay more delightful. I also help guests with dinner reservations on and or off property.
Education
Valencia Community College
Associates of Arts
Kissimmee, FL
August 2014- May 2017
After graduation high school, I immediately went to Valencia college to get my AA degree. I also have certification in Microsoft Word, Excel and PowerPoint.
University of Central Florida
Bachelor’s Degree in Criminal Justice
Orlando, FL
August 2017- Present