ARTCHIE J. ARMADA

416-A valeria st. Brgy. Danao Iloilo City 5000

09064478498

[email protected]

OBJECTIVES

“To maintain customer satisfaction through my experiences in my past company and  by my proven problem solving skills, customer experience, and product knowledge”

PERSONAL INFORMATION

Date of Birth:                        April 30,1997

Age:                                      22 years old

Gender:                                Janiuay, Iloilo

Height:                                  Male

Weight:                                  5’9

Religion:                                Baptist

EDUCATIONAL BACKGROUND

COLLEGE

Bachelor of Science in Hotel and Restaurant Services Technology

West Visayas State university-Janiuay campus

Locsin Street, Janiuay Iloilo City 5000

(S.Y: 2017-2018)

Bachelor of Science in Hotel and Restaurant and Technology

Iloilo Science and Technology university

Burgos street, La Paz Iloilo City 5000

(S.Y: 2016-2017)

Bachelor of Science in Business administration

Western Institute of Technology university

La Paz, Iloilo City 5000

(S.Y: 2014-2015)

SECONDARY

Iloilo City National High School

M.H del Pilar, Street, Molo Iloilo City 5000

(S.Y: 2013-2014)

ELEMENTARY

Atimonan elementary School

Brgy. atimonan, Janiuay Iloilo City

(S.Y: 2009-2010)

ELIGIBILITY

Food and Beverage Service NCII

Technical educational and skills Authority (TESDA)

(November 2016)

Housekeeping NCII

Technical educational and skills Authority (TESDA)

(April 2017)

WORK EXPERIENCED

Customer Service Representative

Inspiro Iloilo (Relia Group of companies)

January 2, 2019 – August 15, 2019

Customer Service Representative

Inspiro Iloilo (Relia group of Companies)

(August 20, 2018 – January 1, 2019)

Customer service representative

SPI CRM

Iloilo Supermart Molo, Iloilo City 5000

(Feb. 13, 2018 – June 2, 2018)

Customer Service Representative

Transcom Iloilo

One Techno place, Megaworld Business Park  Iloilo 5000

(Dec. 3, 2018 – Feb. 6, 2018)

Service Crew

Solid Gold food inc.

McDonalds Corp.

Valeria Street, Iloilo City 5000

(November 17, 2016 – April 20, 2017)

Front End employee

Supervalue INC.

SM Delgado supermart

Delgado Street, Iloilo City 5000

(December 3, 2015 – April 30, 2016)

TRAININGS AND SEMINARS

“Sanguniang Kabataan Mandatory Training”

Madison hotel Iloilo

“Hotel and familiarization Tour and Pizza making demo”

Seda Hotel Iloilo

Pison Ave. Atria Park district, San Rafael mandurriao, Iloilo city 5000

(Aug. 8, 2017)

Champion Table Set-up

8th Skills Olympics

WVSU-Janiuay Campus

120 Hours Food and Beverage Practicum

Century 21 Hotel

Quezon Street, Iloilo city

(April, 2017)

120 Hours housekeeping Practicum

Century 21 Hotel

Quezon Street, Iloilo city

(April, 2017)

“F&B overview orientation and food safety sanitation’’

Seda Atria Hotel

Pison Ave. Atria Park district, San Rafael mandurriao, Iloilo city 5000

(July 30, 2016)

“Hotel familiarization tour and Bed making demonstration”

Amigo Terrace Hotel

Valeria street, Iloilo city 5000

(July 30, 2016)

REFERENCES

Evan jalando-on

SPI-CRM coach

09082654156

Diana Deluso

Brgy Kagawad, Danao C.P

09999956133

Salvacion Petalino

Government employee

09108229972