ASHOK KUMAR

H.No 700, Amrit Vihar Extension,

Near Batthson Property Dealers

Jalandhar Punjab 144008

Mob: 9815049152, 7696056733

OBJECTIVE:
Seeking  a  position  as  an  exuberant  Manager  that  utilizes  working  knowledge of my practical experience to achieve a challenging & successful career where I can make a significant  contribution in development & growth of the Organization.

PROFESSIONAL EXPERIENCE :
Oakay Tools Pvt. Ltd.

Position: HEAD OF DEPARTMENT (01 Month)                                                 3OCT 2019- PRESENT

•         Managing the Sales Teams spread across PAN India and driving them to sales growth.

•         Keeping close watch on their movement and activities and provide every kind of sales and after sales support.

•         Passing Bills & Claims for Damages and Shortages.

•         Improving and fastening the dispatch process as to maintain good service level.

•         Manage a team of 10-15 Persons.

•         Visiting the distributors and address their grievance regarding products and services.

•         Keeping close coordination with Production and Warehouse regarding maintaining adequate level of moving articles

•         Responsible for order fulfillment, logistics and customer experience

Future Retail Limited ( 220 DAYS)                                                                      June 2018- Jan 2019

Position: STORE MANAGER

•         Recruiting, Training, Supervising and Appraising staff.

•         Keeping close watch of expenses and shrinkages and maintaining budgets.

•         Maintaining statistical and financial records.

•         Dealing with customer’s queries and Complaints.

•         Overseeing Pricing and stock control.

Bharti Airtel Limited ( 2 YEARS 10 MONTHS)                                                  Sep 2015- June 2018

Position: TERRITORY SALES MANAGER

·         Ensuring the desired product availability in the market.

·         Ensuring that the distributors/ retailers maintain adequate stocks of company products and merchandise.

·         Ensuring the availability of required manpower at distributorship as per plan and montor their conduct/ behavior.

·         Building trust and relationship with distributors/ retailers and company by clearing any doubts/ confusions and providing solutions to any issue within reasonable time.

·         Working with circle marketing in management of schemes/ promotions/ contests being run to promote the company brand.

·         Establish retail channel schemes at the zonal level based on corporate guidelines and with the approval of circle/zone sales head.

IMRB International ( 2 YEARS)                                                                            DEC 2012- NOV 2014

Position: FIELD CONTROLLER

·         Worked with IMRB International (a leading market research Agency) as a Field Officer for nearly two year from 10 Dec 2012 to Nov 2014

·         Leading a team of team leaders and freelance executives. Time to time motivation and guidance to them as per the project requirement.

·         Looking after the entire project requirement such as training, Fieldwork execution and maintaining quality as per client requirement.

·         Preparing Field budgets for the field work as per productivity and clearing the freelancers bills.

·         Working in close coordination with the research department so that timely feedback regarding the fieldwork quality may be given to the client.

Wipro BPO Limited ( DAYS)                                                                                 OCT  2009- Aug 2011

Position: SR. TECH. ASSOCIATE

·         Providing immediate and effective resolution to the customers over the phone.

·         Ensuring that standard norms are AHT, call adherence norms, no repeat calls norms are met.

ACADEMIC QUALIFICATION:
Specialization: MBA From CT Institute of Management and Technology Maqsudan, Jalandhar Punjab.

Qualification      MBA, BA
Specialization    Marketing and Finance
Institute/ University  Punjab Technical University
Year of Passing   2013
Division   FirstCO-CURRICULAR ACTIVITIES

·         CT Institute of Management

·         First Prize winner for Business plan competition organized in CTIAMS by Axis bank    2011-2012

·         Active participant of All college activities such as cricket competition, Half Marathon, Quiz competition and competition exam.

·         Individually working towards Tree plantation activity.

·         Take active partition in blood donation camps and motivate friends

ACHIEVEMENTS:-

·         2nd position in BRDT scholarship in Sanskrit Language.

·         First Prize in School based Quiz competition.

·         First Place in Business Plan Competition in MBA.

·         3 times winner of sales competition at Bharti Airtel.

SKILLS

·         Team player and motivator

·         Excellent communication and interpersonal skills

·         Ability to absorb pressure to produce better results.

·         Good knowledge of computer applications.