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Atekia Douglas Customer service representative

Jamaica

Atekia Douglas

Cox Street

St Mary

Jamaica W.I

Telephone #: 1(876) 474 8165

Email Address: [email protected]

 

 

November 24, 2018

 

Dear Sirs

I am was currently employed at Advantage communication as an customer service representative.  I am a past participant of the Port Maria Vocational Training Center who completed a course in Front Office Level 2 and Business Studies Program at Moneague College. I was currently enrolled in a beauty therapy and message therapy course and was employed as a Customer service representative at Advantage Communication. I wish to be considered as an applicant for the Route Inspector position or any other position that may suits my resume. I am an enthusiastic, goal orientated, dedicated, hardworking and responsible individual who puts out the best at all endeavors and can add values to the organization.

 

I have a special interest in an Accounting and Entrepreneurial Career and I am prepared to work hard to enhance my qualifications in this field. I am competent in the following areas: Working with colleagues and customers, Processing cash and non-cash transactions, Develop and update hospitality knowledge and promoting service and product to customers.  With these skills and knowledge I will demonstrate the values and qualities of the organization and uphold company standards.

 

I have included an attach resume with details of my qualifications. References will be available upon request to provide you with any additional information on my character and abilities. I shall be willing to attend an interview and to give any additional information necessary. I can be contacted at #876474-8165

 

 

Sincerely

 

ADouglas_____

 

 

Resume

Atekia Douglas

23 Farquharsonson Lane

Port Maria P.O

St Mary

Telephone #: 474-8165

Email Address: [email protected]

________________________________________________________________________

 

OBJECTIVES To be a positive contributor to any given organization by using my skills and abilities to maintain a positive image of the organization.

 

EDUCATION Moneague College Sept 2014-May 2016

Galina Primary Evening Institution Sept 2010-June 2011

Port Maria Vocational training Centre June 2008-Feb 2009

Port Maria High Evening Institution   Sept 2007- June 2008

Iona High School                   Sept 2001- June 2006

 

QUALIFICATIONS

Associate Degree

Business studies   Sept 2014 – May 2016

 

Caribbean Examination Council (CXC) Subjects

English A     (3)

Mathematics (2)

Human and Social Biology (2)

Principles of Accounts (2)

Principles of Business (3)

Office Administration (2)

 

National Vocational Qualification of Jamaica Certificate in Front Office

Team Jamaica Certificate

 

 

 

 

 

 

 

 

Resume

SKILLS

Front Office

Competent in the following areas:

Working with colleagues and customers.

Provide service and product to customers.

Develop and update hospitality knowledge and source and present          info

 

COMPUTER SKILLS

Proficient with the use of Microsoft Word, Excel and Access

Peach tree

 

TELEPHONE SKILLS

Answering telephone

Taking messages

Transferring calls

EXPERIENCE

EMPLOYMENT

Advantage CommunicationOct 2017 – Sept 2018

FBR Fashion store (Sales Rep)   Nov 2011 – May 2012

Apple Bee (Waitress)  Aug 2012 – Dec 2012

 

COMMUNITY SERVICE

Port Maria Gospel Hall Oct 2013

 

HOBBIES

Interacting with people

Discovering new things

Reading

 

ADDITIONAL

INFORMATION

Certified First Aider

Experience

Oct. 16. 2017 / Sept. 2018 Customer service representative at Advantage communication