AXELLE MARIE ALBORES SAYSON
914 Dr. T.S. Kintanar Street, Canbanua Argao Cebu
Contact Number: +63 995 914 8905
Email Address: [email protected]
OBJECTIVE
To establish a position where I can fully use and maximize my skills that will provide me with advancement opportunities, where I can grow professionally and help the company meet and surpass its goals in return.
WORK EXPERIENCE
• 2015
Movenpick Hotel Mactan Island Cebu
Food and Beverage Intern
May-October
✓ Leisure and Activities, worked in four different areas that involves performing of multiple tasks. Ensured the safety and security of the workplace and guest’s possessions.
✓ The Forum Restaurant, executed a day to day customer care. Handled guests’ payments.
• 2016
Waterfront Cebu City Hotel & Casino
Food and Beverage Intern
November-February
✓ Purchasing (Finance Department), performed a daily distribution of orders. Acted as a telephone operator.
✓ Uno, worked in a productive environment ensuring the orderliness of both food and beverage.
✓ (Housekeeping Department), ensured the cleanliness and availability of guest rooms.
• 2017
USC Training Hotel
Food and Beverage Intern
February-March
•2018
Hyatt Regency Columbus, Ohio
Food and Beverage Intern
January-December
✓ Market Stand Café, acted as restaurant server. Provided face to face customer service daily and learned the value of caring for the guests. Worked independently to exceed guests’ expectations. Received positive guest comments about my customer service.
✓ Perks Coffee Shop, performed barista duties creating specialty coffee. Completed cash transactions ensuring accuracy while responsible for a bank. Assisted in creating a clean environment focusing on food safety resulting in passing health inspections.
✓ Big Bar on 2, worked in a demanding, fast-paced environment serving both food and alcohol. Responsible for safe service of alcohol and not over-serving. Worked in a team environment where I learned the value of caring for my teammates to ensure success for all of us.
✓ Event Services and Set-up, worked in a physically demanding role moving tables and chairs to set up rooms for events and banquets. Ensured meeting rooms were set accurately to the client’s diagram and checked rooms for cleanliness. Completed guest requests on demand.
✓ Leadership development, observed scheduling techniques, forecasting procedures, and overall leadership. Learned to react to situations as they arise and how to interact with different cultures and sub-cultures.
EDUCATIONAL BACKGROUND
2013-2017
Bachelor of Science in Hotel and Restaurant Management
University of San Carlos Main Campus
P. del Rosario Street, Cebu City Philippines
2013-2015
Diploma of Hospitality
Holmesglen Institute-Victoria Australia
CERTIFICATES
➡ 2018 Certificate of Completion: Hyatt Regency Columbus Intern
➡ 2017 Certificate of Completion: USC Training Hotel Intern
➡ 2017 Certificate of Completion: Waterfront Cebu City Hotel and Casino Intern
➡ 2016 SBE International Conference on Business and Economy with theme: “Creating, Managing and Distributing Wealth: Shifting with Paradigms
➡ 2016 NC II Barista
➡ 2016 Certificate of Recognition “CEFBEX: Best in Table Set-Up and Napkin Folding Competition”
➡ 2016 Certificate of Participation: “Cebu Goes Culinary: Table Set Up Competition”
➡ 2016 Certificate of Training: Wine tasting Seminar
➡ 2016 Certificate of Attendance: Coffee Appreciation and Latte Art Session
➡ 2016 Certificate of Participation: Bar Tour Exposure Seminar
➡ 2015 Certificate of Participation: Competing With The Giants
➡ 2015 Certificate of Merit: “Academic Excellence”
➡ 2015 Practicum Orientation Symposium: “Work Habits that Work”
➡ 2014 Ecotourism Forum: Laws Applying to Ecotourism
➡ 2013 Certificate of Participation: Enhancing the Global Hospitality Management Practices
SKILLS AND KNOWLEDGE
▪Housekeeping Procedures
▪Food and Beverage Procedures
▪Front OfficeProcedures
▪Barista Skills
▪Computer Literate
▪Able to Speak English, Tagalog, Cebuano, Basic Mandarin
CHARACTER REFERENCES
Monica Darst
Director of Restaurants and Stewarding
Hyatt Regency Columbus
[email protected]
Geoff Bogorad
Executive Chef
Hyatt Regency Columbus
[email protected]