Axl Rhyme Echavia Balasabas

#12 Sampaguita St. Morales Subdivision Brgy. City Heights,General Santos
South Cotabato, Philippines 9500
Cellphone No.: +639162090680/+639477690397
Email Add: [email protected]
Current Location: Philippines

PERSONAL DATA
Age:
24
Date of Birth:
Aug 11, 1993
Gender:
Male
Civil Status:
Single
Height:
173 cm
Weight:
70 kg
Nationality:
Filipino
Religion:
Christianity – Roman Catholic
Permanent Address:
#0042 Zone 3B Emerald Compound Olive Street Del Carmen, Iligan City
Lanao del Norte, Philippines 9200

Axl Rhyme Echavia Balasabas

#12 Sampaguita St. Morales Subdivision Brgy. City Heights,General Santos
South Cotabato, Philippines 9500
Cellphone No.: +639162090680/+639477690397
Email Add: [email protected]
Current Location: Philippines

PERSONAL DATA
Age:
24
Date of Birth:
Aug 11, 1993
Gender:
Male
Civil Status:
Single
Height:
173 cm
Weight:
70 kg
Nationality:
Filipino
Religion:
Christianity – Roman Catholic
Permanent Address:
#0042 Zone 3B Emerald Compound Olive Street Del Carmen, Iligan City
Lanao del Norte, Philippines 9200
WORK EXPERIENCE
1. Position:    Sales Representative

Duration:   September 2017- February 2018

Company:  Sycore Business Solution Corp.

Location:   General Santos City

Country:    Philippines

Department: MH/AW

Job Description: Market Health

·         Will work with customers to find what they want, create solutions and ensure a smooth sales process.

·         Will work to find new sales leads, through business directories, client referrals, etc.

·         Meeting or exceeding sales goals.

·         Understanding and promoting company programs.

·          Answering client questions about credit terms, products, prices and availability.

·         Finds new and innovative ways of meeting the demands and needs of customers.

·         Contributes to the sales team by meeting deadlines and goals.

·         Resolves any and all customer complaints as it pertains to the product.

·         Take orders and ensures that product arrives in a timely fashion.

·         Maintaining detailed records.

·         Motivates others in the sales department to meet sales goals.

Job Description: Auto Warranty

·         Realize that business is built on customer’s satisfaction and devote himself/herself to.

·         Guarantee satisfaction of customers.

·         Determine each customer’s needs by asking questions and listening.

·         Qualifies buyers by understanding buyer’s requirements and interests, matching requirements and interests to various models, building rapport.

·         Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

·         Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.

2.
Position:
Front Office Associate
Duration:
Jun 2016 – August 2017 (1.3 years)
Company:
Roadhaus Hotel (Manny Pacquiao Hotel)
Company Industry:
Hotel / Hospitality
Location
General Santos City
Country
Philippines
Department:
Front Office
Job Description:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
 

Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
File room keys ( only for manual room key hotels)
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
3.
Position:
Front Office Associate
Duration:
Jan 2016 – May 2016 (5 months)
Company:
Phela Grande Hotel
Company Industry:
Hotel / Hospitality
Location
Atis Street, General Santos City
Country
Philippines
Department:
Front Office
Job Description:
• Greet guests and patrons as they arrive.
• Ask if guests have a prior booking.
• Manage the registration process.
• Ask for identification and ensure that the provided credentials are accurate.
• Handle guest check-ins and check-outs appropriately.
• Operate hotel switchboard, take calls and provide information and transfer calls.
• Manage accurate accounting of all rooms.
• Provide guests with room keys and call for bellboys.
• Take reservations over the telephone, through emails and in person.
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions.
• Refer guests to appropriate departments to resolve complaints or provide suggestions.

• Compute bills and take payments.
• Provide guests with directions around the hotel.
• Contact housekeeping and maintenance departments when a problem is reported.
• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them.
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift.

4.
Position:
Food And Beverage Server
Duration:
Jun 2014 – Oct 2015 (1.4 yrs)
Company:
Greenleaf Hotel General Santos City
Company Industry:
Hotel / Hospitality
Location
General Santos City
Country
Philippines
Department:
Food And Beverage
Job Description:
Greet customers, make suggestions, answer and present the menu.
Answer all questions about beverages and the food.
Take orders and send them to kitchen staff through the POS system.
Ensure quality service in the dining room and serve meals.
Prepare and serve dessert.
Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions.
Take reservations and greet the take-out counter customers.
 

Use sales techniques to retain customers and attract more.
Apply health regulations relating to cleanliness.
Apply safety regulations.
Comply with equipment usage guidelines.
Comply with maintenance guidelines for the restaurant.
Ensure your work area is clean.
Organize your work and work area professionally.
Clean and clear the dining room tables.
Do all other tasks as required by the supervisor.

EDUCATION

Highest Education
Second Highest Education
Education Level:
College Graduate
High School Diploma
Education Field:
Hospitality/Tourism Management

Course:
Hotel and Restaurant Management

School/University:
Golden State College
Iligan Medical Center College
Location:
General Santos City, Philippines
Iligan City, Philippines
Date:
Jun 2016 – March 2018
Jun 2007 – Mar 2011
 

LICENSES/CERTIFICATIONS

License/
Certification
License/
Certification No.
Date
1.
National Certificate II in Food and Beverage Services

& Others
14120402007171
Jul 22, 2014
SKILLS

Skill
Level of Proficiency
Remarks
1
Kitchen and Service Area
4 – Advanced

2
Housekeeping
4 – Advanced

3
Table Arrangment
4 – Advanced

4
Culinary (Asian Cuisine)
4 – Advanced

5
Food and Beverage
4 – Advanced

6
Guest Service
4 – Advanced

7
Computer Operations (MS Office)
4 – Advanced

8
Coffee Making
3 – Average
Able to make latte art.
 

TRAININGS/SEMINARS
Date
Topic/Course Title
May 2, 2015- May 2, 2015
Back to Basics: Food and Beverage Training/Workshop
Greenleaf Hotel Gensan
General Santos City, Philippines
LANGUAGES SPOKEN

Language
Proficiency Level
(5=Excellent; 1=Poor)

1.
English
5

2.
Filipino
5

AVAILABLE DOCUMENTS
Passport
Number:
EC0839673

Expiry Date:
Apr 13, 2019
Place of Issue:
Cagayan de Oro City

Date of Issue:
Apr 14, 2014
 

REFERENCES

Johnlery Pimentel

F.O Manager Roadhaus Hotel

Contact #: +63948 7786939

Mitch Cabus

F.O Supervisor Roadhaus Hotel

Contact #: +639299631229 / +639233736463

Shecyl Gay Bout

Front office Associate Roadhaus Hotel

Contact #: +639164987697