AYA JANE M. CANASA
Soong, Brgy. Mactan Lapu-lapu City
09055506781
[email protected]

OBJECTIVE

To be part of the company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

PERSONAL DATA

Birth Date        :    September 29, 1997
Civil Status        :     Single
Place of Birth       :    Lapu-Lapu City
Citizenship        :     Filipino
Nationality        :     Filipino
Religion        :     Roman Catholic

SUMMARY OF SKILLS

Customer Service Skills
Good Oral Communication Skills
Computer Proficiency with Microsoft Word and Excel, Email, Internet Research
Organized with multi-tasking ability
Ability to work in a team environment
Real time monitoring

EDUCATION

2015-2018    University of Southern Philippines Foundation
Salinas Dr, Cebu City, Cebu
Bachelor of Science in Electrical Engineering

2010-2014    Pusok National High School
Matumbo, Pusok Lapu-lapu City
High School Diploma

2004-2010    Pusok Elementary School
Pusok Lapu-lapu City
Elementary Diploma

WORK EXPERIENCE

McDonald’s
Mactan Newtown, Mactan Lapu-lapu City
August 2015 –  April 2016
Crew Trainer

Teleperformance
Inez Villa St, Apas, Cebu City
April 2016 – November 2018
Customer Service Representative

Teleperformance
Inez Villa St, Apas, Cebu City
November 2018 – Present

WFM – Real Time Analyst

TRAININGS AND CERTIFICATES

JUMP! Graduate

Batch 5 – June 2018

Operations and WFM

Teleperformance

WFM 101

Teleperformance

Excel Expo

Teleperformance

REFERENCES

Gio Dela Cruz

WFM Assistant Manager

Teleperformance

09178252147

Fritz Faelden

WFM Supervisor

Teleperformance

09171483334