Ayalinda Lucenio
#90 Irisan Baguio City 2600
Mobile number: +63 917 416 3587
Email address: [email protected]

WORK EXPERIENCE
SITEL Philippines
Real Time Analyst
November 2017 – Workforce Management (Current)
BCEZ Loakan Road Baguio City 2600 Philippines

SITEL Philippines
Customer Service Representative
August 2012 – Greendot Corporation
BCEZ Loakan Road Baguio City 2600 Philippines

Convergys Baguio
Billing Representative
October 2011 – Direct TV
Camp John Hay Baguio City 2600 Philippines

Tech Synergy
June 2011 – Document Reviewer
Cabinet Hill, Baguio City 2600 Philippines
SITEL Philippines
Technical Support Representative
July 2008 – AT&T
BCEZ Loakan Road Baguio City 2600 Philippines

SITEL Philippines
Customer Service Representative
January 2008 – Greendot Corporation
BCEZ Loakan Road Baguio City

SKILLS
• Computer Literate
MS Word, MS Excel and MS Power Point

• Oral and Written Communication Skills
Call Center Experienced

• Work Ethics
Can adhere to shifting schedule
Analytical Skills and Critical Thinking
Team Player

PERSONAL INFORMATION
• Birthdate: January 21, 1986
• Father’s Name: Pedro Lucenio
• Mother’s Name: Erlinda Lucenio
• Nationality: Filipino
• Dialect Spoken: Tagalog, English and Ilokano