Azalea Villaranda
647-992-8248 [email protected] https://www.linkedin.com/in/azalea-villaranda-0654b846
SUMMARY
Tech-savvy Chief Enthusiasm Officer with a demonstrated history of working in Investments and Mental health industry. Skilled in Group Therapy, ADP, Coaching, Securities, Cage Operations and Marketing. Strong business development professional with a Bachelor of Arts (B.A.) focused in Psychology from York University, CSC & CPH certification from CSI.
EXPERIENCE
CEO, Co-founder
Heart2Art.ca
January 2013 – Present
Working with low/high functioning groups/individuals and (blended) families to enrich the quality of their lives/community through Expressive Arts • Responsible for generating sales/revenue by identifying and collaborating with new business opportunities • Built and managed a team of therapists to serve various organizations throughout the GTA • Responsible for inspiring and motivating clients to participate in programs • Organized and coordinated activities for active daily living • Developed and implemented unique, meaningful, personalized programs • Worked closely with caregivers to provide specific care programs to meet each participant’s needs • Utilized person- centered approaches to activities that acknowledge a participant’s life story and preferences • Documented daily attendance, progress notes and departmental observations
Cage Administrator
BMO Nesbitt Burns April 2018 – June 2018
•Performed and supervised various securities cage responsibilities (cheque and securities deposits, cheque issuance, EFTs, vault, new issues, etc.) • Provided team leadership, direction, and planning to serve branch/regional/organizational objectives • Extensive experience recruiting and developing only the best talents currently with BMONB • Able to create and maintain competent working relationships with partners in head office and across all lines of business
Child, Youth, and Family Programs Staff
YMCA Canada April 2007 – July 2013
•Responsible for creating a fun and safe environment that children and their families can get engaged and be active in •Made sure to follow proper procedures in emergency situations •Effectively provided fun tours of the facility and promoted membership sales •Assisted members and provided information regarding programs and services of the YMCA
Investment Representative (licensed) & Administrative Assistant
BMO Nesbitt Burns September 2007 – July 2012
•Provided trading support by entering mutual fund, fixed income, and equity orders. Also by confirming trades/settlements •Liaised with internal departments •Assisted multiple Investment Advisors with various matters, including direct client service and marketing initiatives •Addressed general inquiries, processed cheque requests, margin/cash calls, registrations/dividend claims, and other account-related requests •Responsible for a full range of administrative duties including: telephone coverage, filing, word processing, correspondence, creation and updating of portfolios, photocopying, faxing •Responsible for providing clients and guests with a welcoming space within the branch •Coordinated branch meetings and seminars •Processed deposits, handled physical securities, opened accounts, issued cheques, distributed mail/deliveries, and fulfilled on other administrative duties as required •Responsible for providing clients & guests with a welcoming space •Coordinated branch meetings and seminars •Processed cage duties: deposits, opening accounts, issuing cheques, distributing mail/deliveries, & fulfilling on other administrative duties as required
Volunteer
St. John the Compassionate Mission 2010 – 2011
•Served meals and helped with general duties •Provided a welcoming space and great company among guests
Volunteer
Harbourfront Centre 2009 – 2010
•Encouraged people to participate in programs and events •Assisted in the preparing and delivering various programs and events •Played and interacted with children and family
Volunteer
Luminato 2009 – 2010
•Encouraged people to participate in programs and events •Assisted in the preparing and delivering various programs and events •Played and interacted with children and family
Office Assistant
York University, Biology Department November 2006 – April 2007
•Worked in both the Biology Graduate and Undergraduate Office •Responsible for filing, photocopying, scanning, formatting of documents, delivering material to other units/across campus, reception relief, answering queries in person/ on the telephone, and by email •Performed other miscellaneous duties as assigned
In-Company Service Representative
Schulich School of Business, York University
March 2006 – September 2006

•Assisted the Supervisor, In-Company and International Operations and In-Company Program Coordinators with logistics relating to In-Company and International executive education programs and other related program events. •Processed documents. Prepared and shipped course materials. Assisted in tracking inventory. Compiled, tabulated, and summarized course evaluations. Filed and maintained program archives. •Performed other miscellaneous duties as assigned.
Counsellor
Accident Support Services Int’l Ltd. March 2005 – January 2006
•Worked with the OPP and the Toronto Police. Interviewed and assisted drivers/accident victims in filing collision reports. •Entered collision data and compiled pictures & documents electronically, which are then transmitted to customers’ respective insurance companies. •Provided accident victims with necessary information regarding their insurance and explained their options. •Handled and managed cash transactions. •Supervised the general operation of a shift. •Performed general office duties. (e.g. replenishing/ordering supplies, minor technical support, handling phone inquiries, typing reports, etc.)
Volunteer Research Assistant
The Hincks-Dellcrest Treatment Centre 2005 – 2005
•Assisted in the analysis and summary of quantitative and qualitative research data. •Prepared and typed reports. •Carried out literature searches and searched for other information as required. •Performed some administrative tasks.
York University
Bachelor of Arts (B.A.) , Psychology
University of Santo Tomas
, Faculty of Arts and Letters- Journalism
Landmark Education
, Curriculum for living
European Graduate School
2003 – 2008
1999 – 2000
2010 –
–
Master of Arts (M.A.) , Expressive Arts Therapy
ISIS Canada
–
, Expressive Arts Therapy