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Azim Khan Customer service representative

Toronto
dedicated and computer knowledge.FocusedhardworkinghonestLearn quickly

 

Azim Khan
E-mail: [email protected]
Mobile: +919892244591

Address: A-13, Flat 21, RNA Broadway Avenue, Mira Road (E). Thane-401107.
Passport No:- J3372884
Issue Date: 01/04/2011
Expiry Date: 31/03/202
Nationality: Indian
Languages Known: English and Hindi

Professional Experience:-

Current workplace- HR Analyst, EpiCenter Pvt Ltd

Working as an attendance and Payroll Analyst
Marking participation of US clients on everyday schedule
Executing associate termination formalities
Overseeing payrolls for US customers at regular intervals
Inspecting participation sheet for any errors recorded.
Checking eligibility of national paid holidays for associates

July 6, 2018 – December 31, 2018 – Back Office Technical Admin, ICICI BankLtd

Recorded Approved Project Funding process files in thesystem
Verified various files before approval
Managed clients files on company’s database
Sent files for Legal and Technical Verification
Processed files for the approval on company’s software
Gained experience with software including MS Excel and MS Word

June 22, 2015 – Feb 20, 2016 – Back office Executive, Focus Pvt. Ltd.
Handled client queries regarding customer Policies
Provided help to customers for Sign in Procedures
Managed clients personal Information on company’s database
Verified all significant documents
Focused on fee collection and record maintenance

September 26, 2014 – May 30, 2015 – Sales Representative, Adecco IndiaPvt.Ltd.

Persuaded customers to purchase the brands merchandise
Handled cash counters for payments
Maintained the showroom display to grab customer attention
Aimed to attain maximum customer satisfaction while providing service

Achievements:
Achieved maximum customer satisfaction while rendering service
Received performer of the month award at Adecco India Pvt.Ltd.
Met all the necessary targets set at Focus FinanceLtd.
Clear Employee assessment at the first place at Epicenter
Received company Acceleration Grade Points by being in the top three performer’slist
Won inter-college individual Talent contest
Contributed participation in the National Sporting Competition at college level

Education

2015-2018 Bcom Graduate at Mumbai University

Experience

September 26, 2014 - May 30, 2015 Customer service representative at Aditya Birla Nuvo Ltd
June 22, 2015 - Feb 20, 2016 Back office executive at Focus Finance Pvt Ltd
19 March 2019 Customer service representative- KPO HR at Epicenter Technologies Pvt Ltd