Network and Hardware Engineer with extensive experience in building, managing, and troubleshooting IT systems (Router, switch, Servers (Active directory), DHCP server, WAP, Firewall, PCs and Network Cables) for clients of various sizes and necessities. Repair of computer systems, fixing of System unit components, upgrading/downgrading of operating systems (Windows, Linux and Mac) and provision of security for the systems and data from intentional or unintentional damage.
Also, as a professional IT instructor with extensive experience in Cisco, Mikrotik, Microsoft and Comptia professional IT courses, I am effective at imparting knowledge through my superior verbal communication skills, network simulators and active listening style. I have proven success in utilizing cutting-edge technology to devise training exercises for all types of learners.
• Prepare all training material for courses (CCNA (R&S), Comptia A+ and Comptia N+) including PowerPoint presentations, skill exploration and exercises and assessments.
• Configuration of network devices, network cabling and connectors (RJ45, VGA, HDMI, DVI, etc), connection of network devices, connection of desktop computer system, changing of System unit components and connection of peripheral devices.
• Configuration, installation and troubleshooting of LAN, WAN, TCP/IP stacks and their functionality.
• Configuration of DHCP server, SAN, VPN, DNS, VLAN, NAT and Routing protocols (RIP, EIGRP, OSPF, BGP).
. Setting up of Internet for Ekiti State Internal Revenue, Ado-Ekiti.
• Setting up of Internet and Intercom for Ekiti State Government House, Ado-Ekiti.
• Configuration and Troubleshooting of Network devices (Router, Switch, Server, WAP, Radio), Printer, Network cabling.
• Installation, configuration and maintenance of Hardware devices and Computer systems.
• LAN, WAN and WIRELESS distributions
• Server Administration
• Taking ownership of issues raised to the service desk and see problems through to resolution.
• Managing and supporting more than 200 Users across branches in the Ibadan, Nigeria.
• Resolution of Hardware, network, and applications problems, either remotely or in person and ensuring all IT equipment run under the specified company’s policy.
• Provide second level support like setting up new user’s account and profiles, dealing with end user’s application support and resolving network related issues.
• Tutor new employees and explain protocols clearly and efficiently.
• Maintenance of Users’ desktops, printers (Data card printers, LaserJet printer, Deposit printers, network printers), laptops, Scanners, network devices (Router, Switch, Server), CCTV device and other devices
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks.
• Talk to Users through a series of actions, either over phone, Skype for business, face- to-face, to resolve issues or to help set up systems.
• Troubleshoot system and network problems, diagnosing and solving hardware and software faults.
• Replacement of fault faceplates.
• Set up new users’ system and adding them to domain.
• Set up of users for conference meeting through Skype.
• Installation of Windows 10, Linux, antivirus, and software
• Server Administration
• Configuration, installation and troubleshooting of LAN and WAN, network cabling, and trucking of cables.
• Installation of Hardware devices.