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Barbara B. De Vera Customer Service Representative

Philippines Barbara De Vera Barbara De Vera
Can work independentlyKnowledgeable with Microsoft Word and Microsoft ExcelNavigate the tools in Computer (Computer Skills)Trainable for any database tools necessary in Call Center Operations

Hi!

Greetings to all Executives who will read my resume.

I am a Bachelor of Science in Psychology graduate with an experience of being a Customer Service Representative in the year 2013-2018. I’ve been a Customer Service Representative for SEARS.com as an online customer support wherein we have a lot of tasks to do- we often assist in ordering items online and not only that, we can be a Customer Support that can help in many departments.

Comes year 2014 , I decided to resign but I decided to back in a Call Center Industry again. I applied in a BPO industry back then in the Philippines named CONVERGYS Baguio.  I’ve been a Billing Specialist for Directv.com and then continued working Ebay.com as Ebay Mediation Representative. I ended my Employment due to Health Reasons but now I’m really willing to work again as a Customer Service Representative. Just contact me for further clarification and interview if you do need a dedicated and loyal CSR.

Education

June 2009- July 2014 3rd Year Undergraduate in BS Psychology at Saint Louis University
January 2014- May 2016 Bachelor of Science in Psychology at University of the Cordilleras
August 2017-January 2018 Undergraduate in Bachelors of Law at University of the Cordilleras

Experience

May 2013- July 2014 Online Customer Service Representative at Sears.com
July 2015- November 2017 Billing Specialist/ Customer Retention Team (Online Billing Supervisor) at Directv.com (now ATT.com)
November 2017- January 2018 North America Ebay Mediation Representative at Ebay.com