Bernadette B. Justo
Address: 18A Laguna Street, Barangay Ramon Magsaysay Bago Bantay, Quezon City 1105, Metro Manila, Philippines
Email address: [email protected]
Cellphone No: +63-9171542332
Home No: (02)-355-4965
Marital Status: Married
HOUSEKEEPING SUPERVISOR / ADMINISTRATIVE ASSISTANT
——————————-PROFESSIONAL SUMMARY———————-
Accomplished Operations Head with successful track record overseeing operations in maintenance, upkeep facilities and surroundings for a large Residential Property in the Philippines.
—————————————–EARNED————————————-
NOTRE DAME UNVERSITY (Cotabato City, Maguinadanao Philippines)
A. Bachelor of Science in Business Administration Major in Management (1999) March 21, 1999
ROBETECH INSTITUTE MLA., INC. (Detroit St, Brgy Pinagkaisahan, Cubao Quezon City)
B. Second Course: Personal Support Worker “CAREGIVER” July 2002 to December 16, 2002
—————————————–SKILLS—————————————–
· Leadership Skills
· Hand-On skills
· Ability to inspire people
· Ability to motivate employees
· Exceptional Leader
· Communication
· Ability to Work Under Pressure
· Sense of ownership
· Decision Making
· Time Management
· Self-Motivation
· Adaptability
———————————–WORK HISTORY———————————-
First Oceanic Property Management Inc. (FOPM) APRIL 23, 2007 to present
Property Head
Main Office Address: 10th Floor Alliance Global Tower (AGT) 36th Street, cor 11th Avenue Uptown Bonifacio, Taguig City 1634 Philippines
Telephone No. (632) 317-3677
Summary of Assigned Locations
A. Manhattan Garden City Administration Inc. (Manhattan Parkview) September 16, 2016 to Present
B. Narra Heights Condominium Association January 15, 2012 to September 15, 2016
C. One Orchard Road Condominium June 1, 2009 to January 14, 2012
D. Eastwood City Estate Association April 23, 2007 to May 31, 2009
Property Head – Manhattan Garden City II Administration Inc.
(Manhattan Parkview Residences) September 16, 2016 to Present
Address: General Roxas Street Commercial Complex, Cubao, Quezon City, Metro Manila, Philippines
· Acts as overall in-charge to in-charge in the property, Responsible to assist 1,177-unit owners/tenants calls and complaints are recorded and responded to within a day.
· Ensure the implementation of Customer Service, Housekeeping and Sanitation, Engineering and Maintenance, Finance and Administration and Security and Safety (C.H.E.F.S) of the property.
· Prepare and implements annual business/budget asset plan and the corresponding OPEX and CAPEX budget covering all aspects of operations.
· Implementation the committed initiatives and ensures that the actual revenues/expenses are maintained and achieved within the approved OPEX and CAPEX budget.
· Ensures that service level commitments and deliveries by all members of the team directly responsible for managing the Assets under department are strictly complied.
· Participates in preparing and implementation of performance targets for the department, allocates accountabilities throughout the department and undertakes regular (quarterly, semi-annual and annual) performance review of all direct reports and their subordinates.
· Conduct daily/monthly operating meeting with the security, housekeeping, maintenance and administration personnel.
· Prepare regular monthly report to the Board of Trustees and annual report for General Assembly (GA) to the members of the Associations.
· Undertakes annual fire and security safety audit, identifies deficiencies and establishers repair and replacement budget (both on common and tenants’ area).
· Ensures the daily inspection of the property.
· Ensure the 100% availability and operability of machineries equipment’s at all times.
· Ensures that all regulatory permits and licenses are updated.
· Ensures that all tenants and unit owners of the building comply with the relevant house rules and fire safety code.
· Conduct studies and recommend innovative programs that would benefit the tenants approved by the board.
· Ensures the integrity of daily cash collection report (DCCR).
· Find ways to have alternative source of revenue for the association to be able to finance projects to enhance the property.
· Ensures that all revenues and expense targets are met.
Property Head – Narra Heights Condominium January 15, 2012 to September 15, 2016
Address: 28 Mariposa Street, Brgy. Bagong Lipunan ng Crame, Quezon City, Metro Manila Philippines
ü Acts as overall in-charge in the property, Responsible to assist 70-unit owners/tenants calls and complaints are recorded and responded to within a day.
ü Prepare and implements annual business/budget asset plan and the corresponding OPEX and CAPEX budget covering all aspects of operations.
ü Develop detailed property house rules and strictly enforce to the Property
ü Ensure that all files, forms and all other documents that are necessary for the smooth flow of operations are organized
ü Finance – Prepare Cash Receipt Book, Cash Disbursement and Check Voucher Payments for the service provider, contractors and Suppliers
ü Prepare Government Requirements and Other Legal Matters
ü Participates in preparing and implementation of performance targets for the department, allocates accountabilities throughout the department and undertakes regular (quarterly, semi-annual and annual) performance review of all direct reports and their subordinates.
ü Ensure the implementation of Customer Service, Housekeeping and Sanitation, Engineering and Maintenance, Finance and Administration and Security and Safety (C.H.E.F.S) of the property.
ü Conduct daily/monthly operating meeting with the security, housekeeping, maintenance and administration personnel.
ü Prepare regular monthly report to the Board of Trustees and annual report for General Assembly (GA) to the members of the Associations.
ü Undertakes annual fire and security safety audit, identifies deficiencies and establishers repair and replacement budget (both on common and tenants’ area).
ü Ensures the daily inspection of the property.
ü Ensure the 100% availability and operability of key equipment’s at all times.
ü Ensures that all regulatory permits and licenses are updated.
ü Ensures that all tenants and unit owners of the building comply with the relevant house rules and fire safety code.
ü Conduct studies and recommend innovative programs that would benefit the tenants approved by the board.
ü Ensures the integrity of daily cash collection report (DCCR).
ü Find ways to have alternative source of revenue for the association to be able to finance projects to enhance the property
ü Prepare program for Community Development
Accomplishment:
· Certified Customer Service, Housekeeping and Sanitation, Engineering and Maintenance, Finance and Administration and Security and Safety (C.H.E.F.S.). October 24, 2017
· No. 1 Administrative Assistance for Best in Collection 2013 and 2014
· Received “Job Well Done” last August 6, 2012, collecting delinquent accounts that resulted revenue and saving to the association. The Board appreciated my performance.
· Receive Perfect attendance
· Commend by the residents to promote from Administrative Assistant to Property Head/Manager.
Administrative Officer – One Orchard Road Condominium June 1, 2009 to January 14, 2012
Address: Eastwood City, Libis, Quezon City, Metro Manila Philippines
· Prepare Billings for 448 unit owners/residents (water, electric, association dues, real property tax and other assessments) and ensure that all bills are paid by the unit owners/tenants on or before the specified dates.
· Monitor receipts of payments and ensure that all payments made are promptly deposited to the association bank account.
· Prepared Notices for unpaid accounts
· Responsible for updated record 201 files of unit owners/residents and locators.
· Assist the Property Head/Manager in monitoring compliance with government requirements and remind Property Head of deadline.
· Attend the regular operations meeting to keep updated of the day-to-day operations of the property.
· Comply with the requirements needed by the internal and external auditors.
· Prepare cash receipt books, cash disbursement and cash position.
· Responsible to assist 448-unit owners/tenants calls and complaints are recorded and responded within a day.
Administrative Officer – Eastwood City Estate Association April 23, 2007 to May 31, 2009
Holy Family Chapel – Eastwood City
Address: Eastwood City, Libis, Quezon City, Metro Manila Philippines
Acts as overall in-charge monitored the HOLY FAMILY CHAPEL
· Prepare daily and Monthly report
· Prepare monthly accomplishment report of the chapel
· Prepare daily Mass programs
· Prepare Cash Receipt Book
· Prepare Cash Disbursement
· Prepare Voucher and payments
Accomplishment:
ü Received Perfect Attendance
ü Accomplished Minor and Major Projects
· Exterior / Interior Repainting Holy Family Chapel
· Installation of Holy Family Chapel Icon
· Replacement of Wooden Door into Glass Door
· Prayer Room of Holy Family Chapel
· Construction of Comfort Room
· Construction of Driveway
· Landscape Improvements
· Rehabilitation of Roof Gutter
Machine Operators – Turbocomm Tech Inc., Taiwan Republic of China August 19, 2004 to August 15, 2006
· Operate machine and setup IC components into the feeder line
· Knowledgeable troubleshooting components into the machine
· Operate machine from Printer 1, CP1, CP2 and QP alone
· Operate pilot run for new model
· Knowledgeable in programing IC components
Accounting Staff – Straddle Fence Inc. February 2003 to June 2004
Address: Ortigas center, Pasig City, Metro Manila, Philippines
· Prepare monthly and weekly payroll
· Prepare weekly and monthly sales report
· Prepare Monitored daily reports
· Prepare cash voucher
· In-charge of checking voucher and receivables
· Prepare purchase orders to the supplier
· Monitored stocks and supplies used for production
Accounting Staff – BAYANTEL February 2001 to May 2002
Address: Roosevelt Ave, Quezon City, Metro Manila, Philippines
· Consolidated and submitted all liquidation to finance department
· Prepare sales report on a weekly and monthly
· Prepare monthly accruals
———————————–REFERENCE——————————
Mr. Arnel M. Tamodra
Human Resource Manager
First Oceanic Property Management, Inc. (FOPM)
Cellphone Contact No.: +63-9177181040
Telephone No. (02) 317-3669
Mr. Fernando D. Valdez Jr.
Board President – Manhattan Garden City II Administration, Inc.
First Oceanic Property Management, Inc. (FOPM)
Cellphone Contact No.: +63-09178336711
Atty. Jasmin A. Rodriquez
Corporate Secretary – Manhattan Garden City II Administration, Inc.
First Oceanic Property Management, Inc. (FOPM)
Cellphone Contact No.: +63-09178059529
I hereby certify that this information is true and correct to the best of my knowledge and belief.
BERNADETTE B. JUST
Applicant