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Bernard Kyei Baffour Customer Service Associate

Ghana
FinanceGood team playerhave good communication and interpersonal skillsMS Wordpowerpoint and ExcelQuick learner

BERNARD KYEI BAFFOUR
P.O.BOX KN 680,KANESHIEACCRA
Phone: +233(55) 73 509 78
E-mail: [email protected]

PERSONAL PROFILE
Date of Birth: 24th May, 1995
Nationality: Ghana
Marital Status: Single
Languages Spoken: English
PROFILE
Reliable and result-oriented individual who works solidly to achieve set goals and targets. Trustworthy and more enthusiastic in the work field. Able to work individually and as part of a team under pressure with minimum or no supervision to meet challenging requirement deadlines.

CAREER OBJECTIVES
To contribute to the work experience I have coupled with my academic knowledge to support in the achievement of corporate and individual goals and objectives in order to broaden my prospect.

EDUCATIONAL BACKGROUND
• 10/2019 – 11/2019 PROJECT MANAGEMENT – CAMBRIDGE CENTRE OF EXCELLENCE, BRITISH COUNCIL, ACCRA

Areas of study among others:
– Project Integration Management
– Project Management Knowledge Areas
– Project Management Approaches and Concepts.
– Project Management Life Cycle
• 08/2014 – 02/2019 BACHELORS OF SCIENCE IN BUSINESS ADMINISTRATION (BANKING AND FINANCE) – UNIVERSITY OF GHANA , LEGON

Areas of study among others:
– Principles of Accounting
– Business Management/Finance
– Microfinance
– Financial Markets
– Corporate Social Responsibility and Ethics

• 09/2011 – 05/2014 PREMPEH COLLEGE – KUMASI
Studied Business for the West African Certificate Examination (WASSCE)

Areas of study among others:
– Business Management
– Accounting
– Economics
– Cost management

• BLESSED SCHOOLS COMPLEX

Areas of study among others:
– Mathematics
– Integrated Science
– Social studies
– English language

WORK EXPERIENCE

09/2018 – 08/2019 GREATER ACCRA REGIONAL CO-ORDINATING COUNCIL (GARCC)

National Service Personnel
• Collection of monthly reports for monthly management meetings for effective review by Management before meeting is held.
• Disseminating information to management, staff and other external departments through phone calls and emails.
• Assist in organizing monthly Regional Security Council (REGSEC) meetings.
• Capturing of reports from previous meetings held.
• Writing of minutes and memos and also forwarding letters to other institutions in order to enhance effective correspondence between both parties.

10/2014 – 07/2016 TEMA PARENTS’ SCHOOL ASSOCIATION

Administrative Assistant (temporary staff)
• Updating student records electronically.
• Disseminating information from management to teachers and other staff members to enhance effective correspondence.
• Filling of documents into the appropriate or right folders.
• Typing terminal examination and other text exercises for students to take during examination periods.
• Contribute to team effort by discharging any other duty assigned by management and staff.

09/2017 – 07/2018 TEMA PARENTS’ ASSOCIATION SCHOOL

Teaching Assistant (temporary staff)
• Keeping students in fine order as lessons take place.
• Marking of scripts and other text exercises in order to observe students’ performance.
• Updating class cumulative records to enable review student performance when needed.
• Assisted main teachers in times of emergency, when teacher is on sick leave or is indisposed..
• Contribute to team effort by discharging any other duty assigned.

SKILLS
• Ability to handle problems in difficult situations.
• A good team player.
• Have a good human relation, communication and interpersonal skill.
• Quick learner and works with little or no supervision.
• Ability to adapt to new circumstances.
• Finance.

HOBBIES
• Listening to music
• Watching movies
• Learning new things

INTERESTS
• Reading
• Sports
• Arts

REFEREES
Mrs. Esther Mensah
Head Mistress (Main)
Tema Parents’ School Association (TEPAS)
Mobile: (+233) 261912604

Mr. Henry Asomah
Assistant Director I
Greater Accra Regional Co-ordinating Council (GARCC)
Mobile: (+233) 244 872 035

Nana Kesewaa Yeboah
Chief Executive Officer (Records/Registry)
Greater Accra Regional Co-ordinating Council (GARCC)
Mobile: (+233) 242846377