Bernard Buan Case Manager at Teledirect Telecommerce

Region IVA - Calabarzon, Philippines

Buan, Bernard Joseph D.
132 Diamond St. E&L Homes Cainta Rizal 1900
January 31, 1993
[email protected]

Seeking a respectable position with a company which will require me to utilize my skills and abilities in this specific field to ensure the company’s success.

Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast paced environment, with minimum supervision, while maintaining emphasis on the highest quality of Customer Service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.


ABE Business College
Mercedes Bldg., Ortigas Avenue Extension, Cainta, Rizal 1900
Bachelor of Science in Tourism Management
2010-2012 – Upcoming 3rd year

Siena College Taytay
E. Rodriguez Avenue, Brgy, San Isidro, Taytay, Rizal 1920
Night High school Scholar
2005-2010 – Graduated


Fitness First Philippines Personal Trainer and Fitness Coach
Robinsons Metro East, Marcos Highway Santolan, Pasig City, 1610
December 2011 to May 2012

Startek Philippines Technical Support Representative Level 2
Time Warner Cable
Eton Cyberpod Ortigas
May 2012 to June 2015

[24]7 Inc. Seasonal BackOffice Representative
ISquare Bldg.
Ortigas, Pasig City 1610
September 2015 to January 2016

Wells Fargo Bank Phone Banker 2
Wells Fargo Bank
Wells Fargo Bldg
McKinley Hills Taguig City 1634
February 2016 to March 2017

Primetime Creatives Inc. Events Organizer
Saint Dominic Subdivision,
Cainta, Rizal 1900
February 2010 to October 2015

Primetime Creatives Inc. Magazine Writer and Contributor
Cebu Pacific (Backpacker)
Saint Dominic Subdivion
Cainta, Rizal 1900
June 2012 to August 2012 (2013 Smile Mag Issue)
March 2014 to April 2014 (2015 Smile Mag Issue)

Professional Skills
Personal Fitness Trainer
Boxing and Mixed Martial Arts Trainer
English Language Tutor


June 2005 - April 2010 Graduated at Siena College of Taytay