OBJECTIVE

Dedicated professional with excellent customer service skills and extensive knowledge of administrative and clerical procedures. Interested in opportunities in the travel industry focusing on sales, customer care, and office management. Eager and determined to learn different kinds of work fields and as well a fast learner.

ADMINISTRATIVE AIDE III (CLERK)
TARLAC STATE UNIVERSITY
Encodes data for Summary of Contracts. Arranges and files documents of newly hired, promoted & upgraded personnel to 201 files. Assists in the computation of evaluation results of applicants. Sorts and classifies employees documents to be passed for CSC compliance. Sorts and classifies applicants documents. Does other duties assigned by immediate supervisor.
(APRIL 2018 – PRESENT)

TRAINING COORDINATOR/ LAYOUT ARTIST (UNDER T.S.U)
DEPARTMENT OF SCIENCE AND TECHNOLOGY
Map out annual training plans for management, firms customer support and more, Design and develop training programs (outsourced and/or in-house), Select appropriate training methods or activities, Getting all available training details and provide necessary information about sessions clients needs, Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed, Use known education principles and stay up-to-date on new training methods and techniques, Design, prepare and order educational aids and materials, Assess instructional effectiveness and determine the impact of training on employee skills and KPIs, Gather feedback from trainers and trainees after each educational session, Partner with internal stakeholders and liaise with experts regarding instructional design, Maintain updated curriculum database and training records, Host train-the-trainer sessions for internal subject matter experts, Manage and maintain in-house training facilities and equipment, Research and recommend new training methods
(MAY 2016 – NOV 2016)

COMMUNICATION OFFICER/ BUSINESS ATTENDANT
(FRONT OFFICE DEPARTMENT)

BAGUIO COUNTRY CLUB
COMMUNICATION OFFICER

Operates switchboard and routes incoming calls to appropriate departments. Handle emergency calls. Providing information by accessing alphabetical, geographical, or other directories. Answers questions providing accurate information and Take and relay messages. Performs routine clerical and typing tasks. Operates standard office equipment: computers, switchboard PABX console, printers, photocopiers and FAX machines.

BUSINESS CENTER ATTENDANT/ LIBRARIAN

Operates standard office equipment: typewriters, computers, calculators, printers, photocopiers and FAX machines. Provides administrative support and assistance to guests. Performs various clerical duties as required, including logging and routing incoming mail, light typing, and preparation of outgoing mail. Prepare Weather forecast and Road Condition. Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.

(FEB 2014 – FEB 2015)

BRANCH ADMINISTRATIVE ASSISTANT
SUAREZ AND SON’S INC
Representative as a Branch Controller in the branch, Handling petty cash, Custodian of accountable forms and asset of the branch, Prepare sales and collections reports, Recording sales and collections, Prepare inventory report monthly, Approves Sales, Order and Requisition slip, Prepares Daily Cash count, Mandatory Account Executives in my area.