BRYAN D. MERCADO
#635 Dama De Noche, Adela Subdivision
Camaman-an, Cagayan de Oro City, Philippines
[email protected]
+63956-165-8387

SUMMARY

My educational attainment as a Cruise Ship Services combined with my achieved competencies for Food and Beverage NC II, Bartending NC II, Cookery NC II and Housekeeping NC II are the things that prepared me for my future job opportunities in the food and beverage services.

WORK EXPERIENCES

Minindal Cuisine
Cagayan de Oro City, Philippines

Waiter (January 2019 – May 2019)

– Promotes the business establishment for an overall excellent rating in the food services.
– Diligently responded to customer in a well-mannered attitude and gestures in order to build strong rapport.
– Communicating with the kitchen staff, relaying customer requests and feedbacks.
– Advising customers on meal choices and same time promotes the house specialty.

With our combined efforts from kitchen to services we are able to uphold the business monthly target and I was given incentive for my excellent service as a waiter.

TWILIGHT ZONE FOOD DELIGHTS
Cagayan de Oro City

Waiter and Kitchen Crew (March 2018 – January 2019)

– Dealing with a high volume customers in events like wedding, birthday parties, family reunion, company seminars and food catering.
– Assist in the food preparation and food cooking.
– Cleaning glasses, plates, fork and spoons, tables and other kitchen equipment to ensure health and safety.

Dealing with high volume customers requires a fast, efficient, organize approach to be a reliable waiter in this kind of event thus ensuring safety and customer satisfaction. And I’m proud to say that I am part of the crew.

MISSY BONBON BAKESHOP
Cagayan de Oro City

Waiter (August 2017 – November 2017)

– Provides excellent service to customers in bread and pastry business.
– Inquired about customer’s satisfaction, anticipated additional needs, and happily fulfilled requests.
– Cleaning glasses, plates, fork and spoons and tables to ensure health and safety.

Given recognition for excellently rendering good services to customers.

TRAINING AND SEMINARS ATTENDED

National Competencies from the Government Results

Food and Beverage (NC II) Competent
Bartending (NC II) Competent
Cookery (NC II) Competent
Housekeeping (NCII) Competent

Training and Seminars

ON – THE – JOB Training – M/V ST. Francis Xavier 2GO Shipping Company
Basin Training (SOLAS) – Surigao Education Center – Maritime Training Center
Food Handling – Cagayan de Oro City Health Office

EDUCATION

2015 – 2017 Cruise Ship Services
Professional World Academy

2010 – 2014 Graduated High School
Misamis Oriental Comprehensive High School

2004 – 2010 Graduated Elementary
Camaman-an Elementary School