South African Breweries Pty Ltd – Distribution Supervisor
July 2011 – September 2012
• Adhering to health, safety and environmental standards set by both
National Legislation and Company Policy
• Enhance and Drive people capability
• Ensuring the Company’s Vision, Mission, Values and strategic goals
are communicated and understood by all employees
• Employee’s punctuality and attendance managed to meet
operational requirements
• Time and attendance SAP administration effectively managed
• Support social systems
• Regular team meetings conducted to understand performance,
• Ensure achievement of short and long-term objectives
• 3rd party management
• Contractors managed against the Service Level agreement
• Ensuring contractors alignment to business strategy
• Business plan integration and developed in line with relevant
guidelines and Daily KPI’s
• Business plan rolled, understood and executed by relevant
stakeholders
• Ensure internal and external review of business processes for
alignment with business strategy
• Minimize overtime and temporary employee usage
• Controls expenditure against budgets and forecasts
• Weekly monitoring of general ledger accounts to ensure adherence
to budget and forecasts
• Optimal fleet management
• Engage fleet suppliers to maintain optimal fleet uptime to deliver on
customer service commitments
• Monitor and understand fleet key performance indicators and
implement corrective action plans where required
• Governance
• Manage company assets in line with policy and procedure
• Conduct monthly stock counts in line with Inventory management
procedures and processes
• Review bulk handling contracts for relevance
• Inventory and warehouse management
• Oversee the Warehouse to ensure stock availability and quality
• Ensure that inventory management processes are entrenched
• Inventory postings need to be understood to manage gains and
losses
South African Breweries Pty Ltd – Customer Service Manager
September 2012 – May 2014
• Enhanced customer service
• All Customer DSP’s negotiated, agreed and communicated
• Master Data and inputs into Load plan aligned to Customers DSP
(Distribution Service Package)
• Continuous communication with Centralized Planning to ensure
calibration of master data to meet customers changing needs
• Feedback on all customer comments, queries and suggestions
within the CRM service level agreement
• Facilitate on-going customer service training for new and existing
drivers
• Gathering and collating competitor information for developing
the competitor strategy
• Class of trade focus groups held to ensure vital information is
gathered to develop customer service strategy
• Service excellence process reviews conducted quarterly
• Accountable for new customer take-on process in-trade including
customer induction
• Load plan execution
• Maintain good customer relations by delivering on promise
consistently
• Support Administrators that work across functions
• Customer service objectives achieved
• Customer service results analyzed and detailed plans developed
to widen competitor gap
• Support the development of the Business plan in line with relevant
guidelines
• Support focus group activities to gather customer intelligence and
make necessary changes to support superior customer service
delivery
• Financial management
• Develops and manages budgets and forecasts for resourcing
• Minimize overtime and temporary employee usage
• Controls expenditure against budgets and forecasts
• Authorizes expenditure and ensure adherence to the Procurement
Payment policy
• Continuously look for financial optimization opportunities internal
and
external
• Monthly financial performance analyzed & Plans put in place to
correct
South African Breweries (ABInbev) – Depot Manager
May 2014 – October 2017
• Ensure health, safety & environmental standards of the Depot are
met, and assume responsibility for both Internal and National SHEQ
Audits
• Assume control over Company Assets, Property and Stock
• Ensure consistency in terms of WMS, Housekeeping and effectively
monitor and oversee “5S”System.
• Assume total Responsibility and Accountability for Complete Depot
Governance, Internal Processes and Legislated Practices
• Optimize and streamline processes and information systems within
the Depot.
• Negotiate and manage all service contracts including all 3PL
Suppliers
• Manage and Report on Depot Efficiency and Performance
• Manage subordinates, monitor industrial relations and ensure
compliance with legislative requirements and maintain a healthy
industrial relations climate.
• Manage the ongoing performance and training and development
of staff.
• Manage and Ensure Optimal fleet management through
overseeing of Regional Fleet Manager and Assuming Responsibility
for Internal and National Fleet Audits.
• Ensure Depot Fleet Governance and Compliance to PBS through
Adherence to RTMS
• Develop and manage Depot budgets and Resource Forecasting,
with corrective action Plan in place when needed.
• Assume Responsibility for Governance through overall Depot
Inventory and warehouse management
• Ensure Company Quality Standards are met through Effective Stock
Planning, Rotation and Sales Forecast Planning
• Review and Report Financial Performance of the Depot.
Katanga Contracting Services (DRC) – Senior Financial Administrator
December 2017 – Current
• Monthly certification, invoicing and collection of revenue and
weekly debtors reporting
• Prepare Costing, Estimation and Pricing Documentation for Tender
Submissions
• Conduct Equipment Performance Analysis along with ROI Analysis
for the purchase of New Equipment
• Manage, Review and Process Site Salaries as per Monthly Pastel
Payroll Process
• Manage and control all site internal supply chain processes and
related costs and expenditure.
• Review Loading and Hauling Processes as well as conduct Time in
Motion Studies to identify and implement Efficiencies and cost
saving adjustments
• Daily control and management of all stock and non-stock items on
site
• Manage and control all Operational and Non-Operational assets on
site
• Manage all Subordinates and Ensure Local Labour Laws are
adhered to and Facilitate a healthy work environment between
Local and Expat Employees
• Drive Expat Subordinates to ensure Training, development and
upskilling of local employees on site
• Generate Financial Performance Reports for Site, along with Deviations
against Budget and Income Statement, to present to Company CFO