CARMEL LUBY
Email     :   [email protected]

Mobile   : +97150 2259574

PROFESSIONAL OVERVIEW:

ü  Over 14 years of UAE experience

ü  Indepth experience in Recruitment, on boarding process and appraisals

ü  Experience in various industries such as Retail, Media, Banking and Management Consultancy.

PROFESSIONAL EXPERIENCE:

TIME MACHINE GROUP

It is a Retail Group with retail outlets in Dubai Outlet Mall & Bay Avenue.

HR- Supervisor – (February 2015 – Till July 2015)

Handling recruitments – screening, interviewing and recommending the candidates for the final round of interview.
Initiating the visa process, following up till the candidate joins
Organizing the induction schedule for the new joiners
Preparing job description after a careful job analysis
Managing the Master File of all the Employees’ details
Training & Development across the organization.
Ensuring the implementation & adherence of various policies, processes, procedures & systems across the organization
Support the HR Manager on the roll out & implementation of the Performance Management process
Manage the transactional elements of HR including HR reporting, maintaining Employee data and drafting employment contracts and will assist with the implementation of various HR systems.
Responsible for HR data analysis such as staff turnover rate, attendance rate so as to manage the team in an effective way
Make recommendations where appropriate regarding improvements to existing policies, procedures and systems.
Develop a good working relationship with other departments and all employees.
 

LOBO MANAGEMENT SERVICES

Senior Recruitment Consultant – (April 2008 – March 2014)

Handling recruitments for domestic and overseas clients – verticals like Construction, Pharmacy, Medical, FMCG, Engineering and Banking.
Extensive Business Development and Client acquisition for Executive and Manpower
Recruitment services

Working with headhunting projects and identifying the right candidates and presenting them to the clients on strict deadlines.
Personnel File Management
Advising the client on job market, salary ranges compensation and benefits, job profiles,
job description, candidates’ availability, competitor’s recruitment strategies, etc.

Experienced in ‘Headhunting’ ,’Database Search’, ’Networking’ & ‘Referencing’ for junior, mid-level and top management positions.
Maintaining market and commercial awareness through research and networking.
Handling the entire recruitment process from getting the requirement till the collection of payment by rigorous follow-up.
STANDARD CHARTERED BANK

Sales- Coordinator (Personal Loans) – (November 2006 – November 2007)

Preparing Sales Report; Organizing sales meeting and taking daily sales commitments from sales representatives.
Handling a 31 member sales team and taking care of every need of the team from arranging interviews for recruitment of new staff to maintaining records of each sales representative’s performance based on which the commissions and incentives are decided. Checking on the proper documentation of the loans.
Coordinating with Credit Department & Operations to follow up on the pending loans and try and get the loans approved as soon as possible.
Handling walk-in clients who are interested in taking a Personal Loan as well as telephonic queries.
GULF NEWS

Customer Relations Executive – (September 2004 – June 2006)

Handling all queries concerning subscriptions and customer related issue.
Sorting out subscriber complaints and coordination with various departments.
Running daily reports related to the volume of sale and volume of printing to be done the next day.
Taking in new subscriptions over the phone and surfing the website for new subscriptions and subscribers’ complaints.
Active participation in the promotions introduced and helping in boosting the sale by increasing the number of subscribers with active co-ordination with Marketing Dept.
DUBAI DUTY FREE (June 2000 – August 2004)

As Merchandiser – (December 2001 – August 2004)

Sales Analysis based on the MIS report
Co-ordination between Supplier & Purchasing Dept
Placing order for Stock imports; Stock Management & Control
Co-ordination with Marketing Dept for special promotions & offers
Co-ordination with Display Dept for Re-designing & Re-structuring the Revlon display area; studying Market Trends & the Market position of the competing Companies.
DUBAI DUTY FREE – As Sales Assistant – (June 2000 – November 2001)

Counter Sales; Cash handling; Customer Service
Representative for Dubai Duty Free sponsored events
EDUCATION:

STRATEGIC HUMAN RESOURCE MANAGEMENT – (May 2014)

Indian Institute of Management – (IIM – Ahmedabad)

Certified Human Resource Management Professional (CHRMP) – March 2014

American Certification Institute (ACI)

HR & Administration Skills – July 2012

Nadia Institute of Training & Development

Bachelor of Arts [B.A.] – Major in Economics/Political Science/History

St. Josephs College (Bangalore, India) – [June 1995-98]

COMPUTER SKILLS:

MS Office – (MS Word, Excel & Powerpoint)

Proficient in JD Edwards & SAP

PERSONAL DETAILS:

Date of Birth              :          31 May 1976

Nationality                 :          Indian

Marital Status             :          Married

Visa Status               :          Spouse Sponsorship